Retail Supervisor
Retail Supervisors work with the personnel of retail outlets. They supervise and coordinate employees of retail stores.
Duties and tasks
- Acting as a liaison between customers and employees
- Consulting with retail managers on hiring practices
- Demoting and dismissing employees as required
- Ensuring customers receive service
- Offering advice and constructive critiques to employees under supervision
- Supervising employees during shift work
- Working with retail managers to develop schedules for employees
Skills required
- Ability to perceive when others are in need of help
- Active listening
- Interpersonal skills
- Speaking and other oral communication
- Use of logic, reason, and critical thinking
Working conditions
Retail Supervisors may work in a variety of retail outlets and establishments. These can be clothing stores (either chain or boutique), electronics stores, speciality stores, general stores, department stores, discount stores, etc.
Professional associations / Industry information
ARA Retail Institute
National Retail Association
Related jobs and job titles
- Hotel or Motel Manager
- Market Researcher
- Marketing Officer
- Retail Buyer
- Sales Representative
- Shop Manager
- Store Manager