How to become a branch manager
Coordinate a bank branch’s operational functions, including directing staff and maintaining customer satisfaction.
What does a branch manager do?
Duties and tasks
- Advise customers on various financial products and interview loan applicants.
- Ensure a high level of customer service is being adhered to at all times.
- Meet with customers and resolve any problems or complaints.
- Oversee operational functions of the branch and provide solutions to any issues.
- Plan and implement business plans and manage business records and financial statements.
- Promote and market the institution and its products.
- Provide mentorship, training and direction to staff.
Industry bodies
Related jobs
- Bank manager
- Bank officer
- Financial planner
- Hospitality manager
- Mortgage broker
- Service manager
Discover online finance degrees
Undergraduate SCU-BFS-DEG
Postgraduate MAQ-FIN-GCE
Postgraduate USQ-FIN-MAS
Undergraduate SWI-BFN-DEG
Discover online finance subjects
Undergraduate USA-BANK1010
Postgraduate UNE-AFM531
Related degrees
Undergraduate LTU-FIN1FOF
Postgraduate TAS-BEA708
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