How to become a branch manager
Coordinate a bank branch’s operational functions, including directing staff and maintaining customer satisfaction.
What does a branch manager do?
Duties and tasks
Advise customers on various financial products and interview loan applicants.
Ensure a high level of customer service is being adhered to at all times.
Meet with customers and resolve any problems or complaints.
Oversee operational functions of the branch and provide solutions to any issues.
Plan and implement business plans and manage business records and financial statements.
Promote and market the institution and its products.
Provide mentorship, training and direction to staff.
Industry bodies
Related jobs
Bank officer
Financial planner
Hospitality manager
Mortgage broker
Service manager
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