We’re here to guide you there, every step of the way. Just choose how you want to start the conversation.
For couriers, deliveries, accounts, and legal and governance services.
For information about partnering with us, and how to contact the partner team.
Join our social communities to chat with students and graduates.
Concerns and complaints
We understand you may have concerns about OUA and we take your complaints seriously.
To learn more about our student complaints management process, or to make a complaint, visit your Student Hub.
For non-student complaints, such as providers, corporate partners, government agencies and suppliers, you can make complaints in writing by emailing firstname.lastname@example.org or post to:
GPO Box 5387
Attention: Complaints Department.
We are in the Australian Eastern Standard Time (AEST) zone.
During the daylight saving period, we operate on Australian Eastern Daylight Time (AEDT) from the first Sunday in October to the first Sunday in April.
Visit www.australia.gov.au for information about Australia's time zones.