Contact us

Student advisors

We're here to help answer your questions. Just choose how you want to start the conversation.

We’re open longer to help you start studying

Extended business hours to help you enrol for the next study period. 

Enrolments close 18th August.

Monday 12 to Friday 16 August: 8am–10pm AEST
Saturday 17 August: 9am–10pm AEST
Sunday 18 August: 9am–midnight AEST

Call or chat with a student advisor to secure your place.




Enrolments close 18 August

Last chance to study mid-year

Enrolments close today!

Enrolments close 18 August

Last chance to study mid-year

Enrolments close today!

Message us

Start or return to your conversation any time, any day.

Your chat will never time out.

Phone us

13 OPEN (13 67 36)

+61 3 8628 2971 Calling outside of Australia


Monday to Thursday 8am-8pm AEST/AEDT
Friday: 8am-6pm AEST/AEDT
Saturday and Sunday: 9am-5pm AEST/AEDT


Online enquiry

Get your study journey started

A student advisor will get in touch to answer your questions.

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Existing students:

If you're currently studying though OUA, you can make an online enquiry (Sign-in required).

OUA Exam Services

Contact OUA Exam Services for help with your exam timetable and exam venue selection, and to make changes to your exam schedule. Make sure you have your OUA ID ready, and provide your full name in your emails and online enquiries.

+61 3 9902 7891

Online enquiry

If you’re currently studying though OUA, you can make an online enquiry. Allow up to two working days for our response.


Contact reception during office hours for the switchboard service and business enquiries.

+61 3 8628 2500

GPO Box 5387, Melbourne, Australia, 3001

Office hours

Monday to Friday: 8.30am–5pm AEST/AEDT


Join our social communities to chat with students and graduates.

Media enquiries

For more information about us, including sourcing a student case study or an OUA spokesperson, contact our media team.

Kate Carthew

PR Manager

Concerns and complaints

We understand you may have concerns about OUA and we take your complaints seriously.

To learn more about our complaints management process, or to make a complaint, visit your Student Hub.

For non-student complaints, such as providers, affiliates, corporate partners, government agencies and suppliers, you can make complaints in writing by emailing or post to: GPO Box 5387, Melbourne, Victoria 3001, Australia, Attention Complaints Department.

Time zones

We operate on Australian Eastern Standard Time (AEST). During the daylight saving period, we operate on Australian Eastern Daylight Time (AEDT) from the first Sunday in October to the first Sunday in April.

See for information about Australia's time zones.