How to become a business improvement manager

Lead the organisation on a path of improvement, identifying opportunities and suggesting changes for the better.

What can a business improvement manager do?

Duties and tasks

  • Assists in implementing changes.
  • Discusses organisational concerns with clients.
  • Documents findings and prepares recommendations for implementation of new procedures or organisational changes.
  • Gathers, organises and analyses information on problems or procedures.
  • Interviews personnel and conducts on-site observations.
  • Revises existing procedures and creates new procedures.

Industry bodies

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