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FAQs and glossary

Straightforward answers to help you understand university, your options, and what to do next.

Find the answers you need to move forward

Starting uni comes with questions. Explore the topics below to find the answers you need.

How studying works FAQs

Learn how studying online works, from getting started to managing your studies along the way.

Academic FAQs

Understand how university study works, from choosing subjects and planning your degree to results and deadlines.

Finances and Centrelink FAQs

Get across study costs, payment options, government loans and Centrelink, so you can plan with confidence.

Glossary

Browse simple explanations of key university terminology so you can understand the language of study.

Need help choosing the right course?

Natcha, a smiling student advisor wearing a headset at her workstation, ready to help with student questions.
Natcha, one of our friendly student advisors – here to answer your questions.

Prompt, convenient, unbiased advice at no cost

Get in touch and we’ll allocate you your very own dedicated advisor. They’ll offer support for:

  • Making sense of how online study works (and if it's for you)

  • Choosing a study area and course

  • Understanding the funding options that could make study possible

Schedule a time to chat about your future now.

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