Loss Adjuster

Loss Adjusters evaluate insurance claims and determine the value of lost or damaged property and businesses. They must have strong critical thinking skills and be able to investigate the possible causes for loss.

Duties and tasks

  • Calculate losses for businesses or residences as a result of fire or other disasters
  • Conduct an investigation into the causes of damaged or lost property, interviewing multiple parties and establishing legitimacy or fraud cases
  • Estimate repair costs of damaged equipment or property by examining damaged sites
  • Gather information and provide recommendations for risk reduction activities and to set premium rates for insurance plans
  • Inspect property or business security systems, smoke detectors and safety regulations to ensure that proper regulations and precautions have been followed
  • Provide estimated loss and damage costs to insurance companies and advise on legitimacy of claims
  • Write reports detailing evaluations into losses and findings

Skills required

  • Communication Skills
  • Critical Thinking Skills
  • Organisational Skills
  • Problem Solving
  • Time Management

Working conditions

Loss Adjusters typically work Mondays to Fridays but may be required to work evenings or weekends in the case of an accident or site area that needs to be examined immediately. They may need to travel within certain vicinities to evaluate damaged property or equipment sites to determine losses.

Professional associations / Industry information

Insurance House
The Australasian Institute of Chartered Loss Adjusters

Related jobs and job titles

  • Claims Officer
  • Insurance Agent
  • Insurance Investigator
  • Insurance Officer
  • Insurance Surveyor
  • Loss Adjuster
  • Loss Assessor
  • Underwriting Officer

Related degrees

Related subjects