Communication and Organisational Practices - 2017

Unit summary


  • Level of Study: Undergraduate Level 2
  • Study load: 0.125 EFTSL
  • Delivery method: Web Dependent
  • Prerequisites: No
  • Duration: 13 weeks
  • Government loans available: FEE-HELP, HECS-HELP
  • Availability for 2017: SP2 , SP3
  • Availability for 2018: SP2 , SP3
  • Assessment: Invigilated Exam - 2.5hrs Open Book (55%) , Report - Reflective Report 2500 words (45%)

Unit provided by

2017 Fees
Domestic 1,324.00
HECS 1,324.00
International 1,575.00

Organisation communication theories and organisational culture, implications of diversity for communication (eg. gender, age, culture, disability, spirituality), negotiation and conflict resolution from a communication perspective (strategies, perception, emotion, ethics, relationships, culture), managing emotions in organisational communication (eg. grief, loss, problem solving, decision making, conflict, responding to change, managing personal emotions), communication for practical contexts.

At the completion of this unit students will be able to: 

  1. discuss strategies for the effective management of organisational communication
  2. explore the implications of diversity in the context of communication theory and practice
  3. analyse and utilise negotiation strategies, including conflict resolution
  4. apply communication knowledge to common practical contexts in organisations
  5. identify and manage emotions in organisational communication.
  • Invigilated Exam — 2.5hrs Open Book (55%)
  • Report — Reflective Report 2500 words (45%)
For more information on invigilated exams see Exams and results

There are no prerequisites for this unit.

Note: Level 2 units normally assume an introductory level of prior knowledge in this area, e.g. from studying related Level 1 units or other relevant experience.

  • Other special requirement — Students will require Windows Vista, Windows 7 or higher. UniSA does not support Windows XP.

This unit addresses the following topics.

1Self Disclosure
2Individual Differences in Communication
3Intercultural Communication
4Workplace communication in relation to Disability
5Managing Communication around Spiritual Diversity
6Gender and Workplace Communication
7Communication in Conflict Contexts
8Communication for Negotiation
9Intergenerational Communication
10Persuasion and Communication
11Managing and Communicating Change
12Power and Communication

This unit is delivered using the following methods and materials:

Instructional Methods

  • Chat rooms
  • Discussion Forum/Discussion Board
  • Embedded Multimedia
  • Online assignment submission
  • Web links

Online materials

  • Printable format materials
  • Resources and Links

This unit is an approved elective in the following courses:

This unit may be eligible for credit towards other courses:

  1. Many undergraduate courses on offer through OUA include 'open elective' where any OUA unit can be credited to the course. You need to check the Award Requirements on the course page for the number of allowed open electives and any level limitations.
  2. In other cases, the content of this unit might be relevant to a course on offer through OUA or elsewhere. In order to receive credit for this unit in the course you will need to supply the provider institution with a copy of the Unit Profile in the approved format, which you can download here. Note that the Unit Profile is set at the start of the year, and if textbooks change this may not match the Co-Op textbook list.

Textbooks are subject to change within the academic year. Students are advised to purchase their books no earlier than one to two months before the start of a unit.

Click on the titles of the listed books below to find out more:

Required textbooks

  • Communication in Organisations


    ISBN: 9781308047447


    Supplier:Go to The Co-op Bookshop

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