Problem Solving with ICT - 2017

Unit summary


  • Level of Study: Undergraduate Level 1
  • Study load: 0.125 EFTSL
  • Delivery method: Fully Online
  • Prerequisites: No
  • Duration: 13 weeks
  • Government loans available: FEE-HELP, HECS-HELP
  • Availability for 2017: SP3
  • Assessment: Portfolio - Individual/Group (100%)

Unit provided by

2017 Fees
Domestic 2,925.00
HECS 1,131.00
International 3,175.00

Every day we are faced with problems or difficulties at all levels in our life that require each of us to develop strategies to resolve these concerns and often involve the use of methods and tools. This unit will provide students with an opportunity to explore various approaches to problem analysis and solving in a complex organisation framework. This unit will develop students’ ability to provide fundamental thinking and analysis to unfamiliar problems and present their investigation through the use of a wide range of innovative Information Communication Technologies [ICT] that can utilise cloud, design and development of prototypes, written reporting and presentation.

While it is important to analyse and solve problems it is equally important to be able to adequately reflect and to assess the learning taking place relative to your actual experience in undertaking this unit.

After successfully completing this unit, students will be able to:

  1. Identify and define problems in an organisational context
  2. Select and apply various ICT tools and techniques to solve organisational problems
  3. Build a solution to address an organisation problem
  4. Evaluate the effectiveness and viability of an ICT solution from an organisational value perspective
  5. Demonstrate working effectively in a team environment.
  • Portfolio — Individual/Group (100%)

There are no prerequisites for this unit.

  • Broadband access

This unit addresses the following topics.

1Introduction to Problem Solving
2Project Plan, Project Planning and Methodology
3Information Gathering. Questions & Communication
4Content Management Systems & Hosting Requirements
5Business Value & Process Improvement
6Team Dynamics
7Overview of computer systems in terms of hardware, software and networking
8Usability Testing
9Innovation and Creativity
10Teamwork, planning and collaboration
11Report Writing & Presentation Techniques

This unit is delivered using the following methods and materials:

Instructional Methods

  • Audio/Video conferencing
  • Blogs
  • Chat rooms
  • Discussion Forum/Discussion Board
  • E-Portfolios
  • Embedded Multimedia
  • Online Quizzes/Tests
  • Online assignment submission
  • Standard Media
  • Web links

This unit is a core requirement in the following courses:

This unit may be eligible for credit towards other courses:

  1. Many undergraduate courses on offer through OUA include 'open elective' where any OUA unit can be credited to the course. You need to check the Award Requirements on the course page for the number of allowed open electives and any level limitations.
  2. In other cases, the content of this unit might be relevant to a course on offer through OUA or elsewhere. In order to receive credit for this unit in the course you will need to supply the provider institution with a copy of the Unit Profile in the approved format, which you can download here. Note that the Unit Profile is set at the start of the year, and if textbooks change this may not match the Co-Op textbook list.

Textbook information for this unit is currently being updated and will be available soon. Please check back regularly for updates. Alternatively, visit the The Co-op website and enter the unit details to search for available textbooks.

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