How to become a welfare services manager

Welfare Services Managers, also known as health services managers, perform work that is mostly administrative in nature. These professionals work at a management level to plan, implement, and coordinate various health and welfare programs and services.

Duties and tasks

  • Advising governments or elected officials on the implications of proposed health and welfare legislation
  • Completing evaluations and surveys to gauge the efficiency and quality of any given program
  • Directing a particular service, facility, organisation, centre, or governmental agency
  • Planning budgets to ensure cost effectiveness of agencies or policies
  • Preparing reports on the outcomes of particular services
  • Working to design and develop particular health or welfare policies

Skills required

  • Ability to work with others
  • Developed sense of social responsibility and willingness to help individuals
  • Excellent oral and written communication skills
  • High level of organisation
  • Public speaking capabilities

Working conditions

Usually, Health and Welfare Services Managers can be found in office settings, as their work is generally coordinating and managing services or programs. Sometimes, they may work in the field with individuals, although this is usually left to social workers and others involved in direct service.

Professional associations / Industry information

The Health Information Management Association of Australia Limited, (HIMAA) 

The Public Health Association of Australia Inc (PHAA) 

Related jobs and job titles

  • Community Worker
  • Counsellor
  • Social Worker
  • Special Care Worker
  • Welfare Centre Manager
  • Welfare Worker
  • Youth Worker

Related degrees

Related subjects