How to become a site reliability engineer

Shape and improve the reliability of IT systems.

What does a site reliability engineer do?

Site reliability engineers take on the responsibility of ensuring IT systems are available, performing within expectations, and monitored for disruptions or down-time. Their preferred approach is to use automation as opposed to human labour where possible, due to its efficiency and scalability.

Duties and tasks

  • Build software and develop automated solutions that constantly monitor and alert on systems’ status.
  • Handle IT emergencies and incidents.
  • Troubleshoot system errors.
  • Build a knowledge base of documentation and runbooks.

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