How to become an IT trainer

Plan and conduct IT training programmes, and write user manuals for clients.

What does an IT trainer do?

IT trainers love sharing their tech knowledge with colleagues and customers. They deliver instructor led training that helps people feel at ease with new software and services.

Duties and tasks

  • Design, schedule and lead IT training classes or workshops for users or potential clients, working with external training suppliers to deliver specific training programs needed for clients.
  • Create training and development objectives and determine which users need particular training.
  • Assess effectiveness of training and development activities and revise programmes as needed.
  • Create training manuals, user guides, web tutorials and support to assist clients in accessing information for operating systems.
  • Manage the training needs of organisations and clients, organising internal and external training and development resources.
  • Research the latest software and updates to conduct new training sessions and advise clients on latest information.
  • Understand apps used by individuals or companies and determine training necessities.

Industry bodies

Related jobs

Discover online data science courses

Undergraduate USA-BDA-DEG

Bachelor of Data Analytics

Postgraduate ECU-DSC-GCE

Graduate Certificate in Data Science

Postgraduate ECU-DSC-MAS

Master of Data Science

Step up your career with these resources

Humans of Open Universities Australia: Meet our Content Lead, Cat

A ‘braided river’ career path, a crystal ball moment from Bill Gates, and a heartfelt letter with complete disregard for the third wall—here's Cat.

How to negotiate a higher salary

Not sure what to say when negotiating your salary? Follow these tips from career strategist Kelly Magowan next time you need to make your case with an employer.

Is a career in project management right for you?

Do you get a kick out of thinking big and getting things done? You could make a great project manager. 

Are microcredentials worth it?

You can study a microcredential in just about any industry, from healthcare and education to business and marketing. Here’s why these skills-based short courses are worth your time.

We're here to guide you there

Our student advisors can assist you with enrolment, help you plan your studies, and answer questions about how studying through Open Universities Australia can get you from where you are today, to where you want to be tomorrow.

13 OPEN (13 67 36)

Message, chat or SMS

Talk to a student advisor

We'll be in touch to answer your questions.

Student advisor Jason Student advisor Maria Student advisor Peter

Usually replies in 30 mins