How to become an IT trainer
Plan and conduct IT training programmes, and write user manuals for clients.
What does an IT trainer do?
IT trainers love sharing their tech knowledge with colleagues and customers. They deliver instructor led training that helps people feel at ease with new software and services.
Duties and tasks
Design, schedule and lead IT training classes or workshops for users or potential clients, working with external training suppliers to deliver specific training programs needed for clients.
Create training and development objectives and determine which users need particular training.
Assess effectiveness of training and development activities and revise programmes as needed.
Create training manuals, user guides, web tutorials and support to assist clients in accessing information for operating systems.
Manage the training needs of organisations and clients, organising internal and external training and development resources.
Research the latest software and updates to conduct new training sessions and advise clients on latest information.
Understand apps used by individuals or companies and determine training necessities.
Industry bodies
Related jobs
Discover information technology degrees online
Bachelor of Information Technology
UndergraduateUNE-BIT-DEG
Adapt and innovate as an IT specialist
Learn about programming, software development, cybersecurity, database management and more. Specialise with a major and meet industry demand in evolving areas. Graduates from this online IT course are future-fit and ready for roles across many sectors.
- Study method
- 100% online
- Duration
- 3 years full time or part time equivalent
Undergraduate Certificate in Information Technology
UndergraduateLAT-TEC-CTF
Start studying IT and work on your tech skills
Build a foundation in the core areas of IT. You’ll study programming, data, and network essentials. Make a start on cybersecurity. Develop skills used across the industry. Graduate ready for further study and start thinking about an in-demand career in IT.
- Study method
- 100% online
- Entry requirements
- No ATAR required. Start with a subject.
Information Technology Open Degree Pathway
UndergraduateLAT-ICT-PTH
Plug into information technology opportunities
Have you got the IT bug? Experts in IT have never been more in need. This set of subjects are available without entry requirements. If completed successfully, it can set you on the path for a variety of qualifications in tech.
- Study method
- 100% online
- Duration
- 1 year full time or part time equivalent
- Entry requirements
- No ATAR required. Start with a subject.
Graduate Certificate in Information Technology and Artificial Intelligence
PostgraduateGRF-ITA-GCE
Start your IT and AI career – fast
Learn core computing skills and get practical with AI. Explore how software and hardware interact. Structure and manage data. You’ll build job-ready digital skills for tech roles or further study. Harness AI to work on real-world problems.
- Study method
- 100% online
- Duration
- 6 months full time or part time equivalent
Discover online information technology subjects
UndergraduateTAS-KIT213
- Study method
- 100% online
- Start dates
- Starts 6 Jul 2026
Artificial Intelligence and Big Data Applications for Business
UndergraduateTAS-BEA319
- Study method
- 100% online
- Start dates
- Starts 23 Feb 2026
UndergraduateLTU-CSE1IIT
- Study method
- 100% online
- Start dates
- Starts 2 Mar 2026, 13 Jul 2026, 2 Nov 2026
UndergraduateCUR-WEB101
- Study method
- 100% online
- Entry requirements
- No ATAR required. Start with a subject.
- Start dates
- Starts 1 Dec 2025, 2 Mar 2026, 1 Jun 2026, 31 Aug 2026, 30 Nov 2026
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