How to become a business analyst

Evaluate and develop technology systems to help businesses run at optimal standards.

What does a business analyst do?

Business analysts, or BAs, help businesses solve problems, improve efficiency, and implement change. They find and listen to all stakeholders  from management to IT and subject matter experts  to understand the requirements and draw up a clear vision for everyone to work off.

Duties and tasks

  • Analyse business and system methods and performances, and detect errors or inadequacies to suggest improvements.
  • Collaborate with customers to determine business guidelines and best practices.
  • Develop training manuals for users and run training sessions in working with systems.
  • Direct system management, choosing best practices and acting as a contact and reference for others.
  • Facilitate system tests to ensure optimum quality and monitor performance.
  • Manage planning stages, budget and resources of projects.
  • Use a variety of process modelling performances to manage the development of system software.

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