How to become an IT support technician
Assist in the planning, installation and performance of computer systems and technology.
What does an IT support technician do?
Duties and tasks
- Advise clients of proper steps to be taken to fix minor problems with computer, software or equipment.
- Create computer networks and security programmes and install software.
- Design web sites for organisations, maintaining and updating technical applications.
- Identify causes of software and hardware malfunctions and organise repairs or replacements needed.
- Monitor performance of equipment and computer systems or software to ensure optimal performance.
- Provide maintenance and repairs for computer hardware and additional equipment such as printers, modems, etc.
- Understand software and hardware programmes and infrastructure in order to provide support.
Industry bodies
- Australian Computer Society
- Australian Computer Society (ACS)
- Australian Information Industry Association (AIIA)
- Australian Information Security Association
- Information Technology Professionals Association (ITPA)
- Innovation & Business Skills Australia (IBSA)
- Internet Association of Australia
Related jobs
- Help desk operator
- Information technology administrator
- IT support technician
- Network support technician
- Support technician
- Website administrator
Discover information technology degrees online
Undergraduate LAT-ICT-PTH
Undergraduate FLI-ITE-DIP
Undergraduate USA-INT-ADG
Undergraduate TAS-IPP-CTF
Discover online information technology subjects
Undergraduate USA-INFT1032
Undergraduate CUR-DIG11
Related degrees
- Bachelor of Arts (Digital Experience and Interaction Design) (Digital and Social Media)
- Bachelor of Arts (Digital Experience and Interaction Design)
- Bachelor of Arts (Digital Experience and Interaction Design) (Fine Art)
- Bachelor of Arts (Digital Experience and Interaction Design) (Professional Writing and Publishing)
- Bachelor of Arts (Digital Experience and Interaction Design) (Visual Culture)
- Bachelor of Arts (Japanese)
- Bachelor of Arts (Korean Studies)
- Bachelor of Arts (Digital and Social Media)
- Bachelor of Arts (Chinese)
- Bachelor of Arts (Professional Writing and Publishing)
Undergraduate UNE-COSC110
Undergraduate TAS-ZAT121
Related degrees
- Undergraduate Certificate in Applied Technologies
- Diploma of Applied Technologies (Sustainable Business)
- Diploma of Applied Technologies (Fermentation)
- Diploma of Applied Technologies (Cyber Security)
- Diploma of Applied Technologies (ICT)
- Diploma of Applied Technologies (Advanced Manufacturing)
- Diploma of Applied Technologies (Extractive Industries)
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