Quality Management
UndergraduateTAS-ZAS2312024
Course information for 2024 intake
Enrolments for this course are closed, but you may have other options to start studying now. Book a consultation to learn more.
- Study method
- 100% online
- Assessments
- 100% online
- Entry requirements
- No ATAR needed, No prior study
- Duration
- 14 weeks
- Loan available
- HECS-HELP and FEE-HELP available
Quality Management
About this subject
Upon completion of this subject, the student should be able to:
- Identify and communicate the fundamental principles and processes of quality and quality management
- Apply quality management and quality improvement tools and techniques to industry
- Evaluate causes of quality management issues and recommend quality improvement solutions.
- Module 1A - Unit Overview
- Module 1B - Introduction to Quality, Quality Management and its Origins
- Module 2A - Quality Management Today
- Module 2B - Customer Focus
- Module 3A - Quality By Design
- Module 3B - Quality Management Terminology
- Module 4A - Policy, Objectives & Documentation
- Module 4B - Evidence Based Decision Making
- Module 5A - Leadership
- Module 5B - Process Charting
- Module 5C -Defining Problems and Root Cause Analysis
- Module 6 - Quality Management Tools
- Module 7A - Engagement of People
- Module 7B - Relationship Management
- Module 8 - Continuous Improvement
- Module 9 - Your Quality Improvement Proposal Investigation and Report
- Module 10 - Continuous Improvement Through Problem Solving
- Module 11 - Quality Management and Continuous Improvement (CI)
- Module 12 - Analysis and Synthesis - Experiential Education
- Module 13 - Recap/wrap up
Quality management focuses on the quality of physical products as well as services and processes, and how they can be improved. The principles and processes of quality management are the key elements that businesses use to respond to market and customers’ needs and maintain business viability through improved efficiency, product quality and safety, and improvement of service delivery.
Quality management is comprised of the four key components of quality planning, quality control, quality assurance and quality improvement. You will explore these four components and how they impact on issues such as customer focus, customer value, continuous improvement, process improvement and total quality management.
This subject builds on concepts of learning through practice in Year 1 of study by introducing you to more complex learning experiences. You will be introduced to:
-discipline-based skills and knowledge in dynamic practice situations. This will include authentic and purposeful, industry-related experiences
-concepts of managing effective relationships and communicating with others
-the development and use of adaptive leadership skills and how these skills relate to innovative and entrepreneurial practice
-the nature of responsible, accountable and reflective workplace skills, and creative and critical thinking relevant to para-professional practice.
You will exercise self-awareness, initiative and judgement to manage yourself and professional relationships effectively. The application of tacit knowledge and capabilities will be reflected in a Practice Manual.
- Quality Improvement Proposal (45%)
- Quality Management Tools - Case Study (35%)
- Quality Management in Practice Activity + Reflection (20%)
For textbook details check your university's handbook, website or learning management system (LMS).
Wherever you are, the University of Tasmania brings its island campus to you through a growing range of online programs across art and design, business, education, health, science, sustainability, technology, and more. It’s never too late to switch things up. Kickstart that career you’ve been dreaming about, or upskill for the one you’re in. You’ll also become a part of the world's leading university on climate action.
Learn more about UTAS.
Explore UTAS courses.
- QS World University Ranking 2025, within Australia:
- 20
- Times Higher Education World University Ranking 2025, within Australia:
- 19
Entry requirements
No entry requirements
Additional requirements
- Other requirements - Teaching Arrangement: Weekly online 1 to 2-hour Tutorial; 1 x half to full day online Workshop per semester.
Study load
- 0.125 EFTSL
- This is in the range of 10 to 12 hours of study each week.
Equivalent full time study load (EFTSL) is one way to calculate your study load. One (1.0) EFTSL is equivalent to a full-time study load for one year.
Find out more information on Commonwealth Loans to understand what this means to your eligibility for financial support.
Why study a single subject?
Bite sized study
Try studying a particular area to see if online study suits you, or upskill in just a few months with a single subject that you’re interested in.
Pursue a dream
With thousands of single subjects to choose from, you can find topics that get you on the path to your higher education goals fast.
Gain Uni credit
Most single subjects are part of a full degree. That means if you’re keen to keep learning, you can gain credit for the subjects you’ve successfully completed.
What to study next?
Once you’ve completed this subject it can be credited towards one of the following courses
Diploma of Construction Management
UndergraduateTAS-CMG-DIP
Undergraduate Certificate in Fermentation
UndergraduateTAS-FER-CTF
Single subject FAQs
What’s a single subject?
Single subjects are the individual components that make up a degree. With Open Universities Australia, you’re able to study many of them as stand-alone subjects, including postgraduate single subjects, without having to commit to a degree.
Each of your subjects will be held over the course of a study term, and they’ll usually require 10 to 12 hours of study each week. Subjects are identified by a title and a code, for example, Developmental Psychology, PSY20007.
How can I use single subjects to get into a full degree?
First, find the degree that you would like to study on our website.
If that degree allows entry via undergraduate subjects, there will be information about this under the Entry Requirements section. You will find a list of 2-4 open enrolment subjects you need to successfully complete to qualify for admission into that qualification.
Once you pass those subjects, you will satisfy the academic requirements for the degree, and you can apply for entry.
Our student advisors are here to help you take that next step, so don’t hesitate to reach out when you’re ready! We’ve also made it easier to figure out the right way to get started on our pathways page.
Can anyone help me choose a subject?
Our student advisors are more than happy to help you plan your online study. Get in touch with an advisor by:
How do I pay for my subjects?
You can pay up front with your credit card, or you may be eligible for a HELP loan from the Australian government depending on your citizenship status and where you’ll live during your studies.
For more information about how to pay for your studies visit our fees page or contact a student advisor.
How do I enrol?
When you’ve made your choice, click ‘Enrol now’ on the relevant course page and follow the prompts to begin your enrolment. We’ll ask you to supply some supporting documentation, including proof of your identity, your tax file number, and a unique student identifier (USI) during this process.
Your university will get in touch with you via email to confirm whether or not your application has been successful.
If you get stuck at any time, reach out to us and we’ll talk you through it.
You can also take a look at our online self-service enrolling instructions.
When is the cut-off date for enrolling?
Close of enrolment times vary between universities and subjects. You can check the cut-off dates for upcoming study terms by visiting key dates.