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Subject details

Students who successfully complete this subject will be able to:

  1. Define and describe the concepts of business process, business process value, improvement, reengineering and workflow
  2. Analyse how process improvement technologies and business process management support the enhancement of an organisation's business objectives
  3. Conceptualise an organisation in terms of its business processes and show how the processes align an organisation with its overall strategy
  4. Apply appropriate methods, tools and techniques to identify, model and redesign business processes in a process aware organisation to develop efficiencies through process improvement.
    • Introduction to Business Process Management and relationship to organisational strategic goals and objectives
    • Organisational Concepts, Business Process Management approaches and methodologies
    • Business process modelling levels 1 & 2 Palette
    • Business Process Architecture and Value Creation
    • Business Process Design Best Practices, Lean Methodology and Process Improvement
    • Resources Allocation and capacity, Performance Analysis
    • BPM Technologies, BPMS and Business Process Automation
    • Change Management, Quality, Six Sigma and the Future of BPM

You must have successfully completed the following subject(s) before starting this subject:

SWI-INF20003-Requirements Analysis and Modelling , or SWI-INF10006


Students should have completed 150 Credit Points (12 units) including INF20003 Requirements Analysis and Modelling.

Special requirements

No special requirements

This subject outline the key concepts of business process management and modelling, its importance to an organisation, and how these support business activities. This also includes integration with a wide range of functions involving other organisations such as occurs in supply-chain management. The perspectives taken are that technology should align with strategic management objectives and cultural practices and also that business process analysis and design is a means of providing significant opportunities for innovation and performance advantage over competitors.

Please note: assessment values are indicative only, details will be advised at the start of the subject.

  • Test — Individual (20-30%)
  • Assignment 1 — Individual (20-30%)
  • Assignment 2 — Group (30-50%)
  • Reflective Task — Individual (10-20%)

Click on the titles of the listed books below to find out more:

Related degrees

undergraduate SWI-BUS-DEG-2018

Bachelor of Business

  • Bachelor of Business Core Subjects
  • Major in Advertising (this Major is currently in teach-out)
  • Major in Economics
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  • Co-Major in Advertising (this Co-Major is currently in teach-out)
  • Co-Major in Economics (for Finance students)
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undergraduate SWI-CIS-DEG-2018

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