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Undergraduate | GRF-IBA218 | 2024

The Management of Business Processes

Course information for 2024 intake

View information for 2023 course intake

Get a snapshot of the business processes companies use to deliver products and services to consumers. Break down the production and marketing stages. Identify the role management plays. See how technology is improving production and service systems.

Study method
100% online
100% online
Start dates
4 Mar 2024,
4 Nov 2024,
View 2023 dates
Entry requirements
Prior study needed
13 weeks

Price from


Upfront cost


HECS-HELP and FEE-HELP available

The Management of Business Processes

About this subject

  • After successfully completing this subject, you should be able to:

    1. Explain and identify the need and purpose (logic behind) of sound business process management, including the understanding of emerging technology applications for business processes digitalization.
    2. Map and (re)design cross-industry business processes.
    3. Improve business processes by applying process management improvement tools in cross-industry situations that involve services, manufacturing and supply chain activities.
    4. Identify and discuss the major human resource management and ethical issues involved in the (re)design and implementation of business processes.
    5. Explain the strategic management of value chains for analysing chains of business processes across industries.

    Assurance of Learning

    This course evaluates student performance for Assurance of Learning purposes for the program learning objective (PLO): Develop and apply knowledge and skills which enhance employability and career paths.

Entry requirements


Note: Level 2 subjects normally assume an introductory level of prior knowledge in this area, e.g. from studying related Level 1 subjects or other relevant experience.

Additional requirements

  • Equipment requirements - Audio/Visual equipment

Study load

0.125 EFTSL

This is in the range of 10 to 12 hours of study each week.

Equivalent full time study load (EFTSL) is one way to calculate your study load. One (1.0) EFTSL is equivalent to a full-time study load for one year.

Find out more information on Commonwealth Loans to understand what this means to your eligibility for financial support.

What to study next?

Once you’ve completed this subject it can be credited towards one of the following courses

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Bachelor of Applied Financial Advice

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Bachelor of Business

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