Undergraduate | GRF-IBA218 | 2024
The Management of Business Processes
Course information for 2024 intakeView information for 2023 course intake
Get a snapshot of the business processes companies use to deliver products and services to consumers. Break down the production and marketing stages. Identify the role management plays. See how technology is improving production and service systems.
- Study method
- 100% online
- 100% online
- Start dates
- 4 Mar 2024,
- 4 Nov 2024,
- View 2023 dates
- Entry requirements
- Prior study needed
- 13 weeks
HECS-HELP and FEE-HELP available
The Management of Business Processes
About this subject
After successfully completing this subject, you should be able to:
- Explain and identify the need and purpose (logic behind) of sound business process management, including the understanding of emerging technology applications for business processes digitalization.
- Map and (re)design cross-industry business processes.
- Improve business processes by applying process management improvement tools in cross-industry situations that involve services, manufacturing and supply chain activities.
- Identify and discuss the major human resource management and ethical issues involved in the (re)design and implementation of business processes.
- Explain the strategic management of value chains for analysing chains of business processes across industries.
Assurance of Learning
This course evaluates student performance for Assurance of Learning purposes for the program learning objective (PLO): Develop and apply knowledge and skills which enhance employability and career paths.
- Business Processes Mapping 1
- Business Processes Mapping 2
- Business Processes Mapping 3
- Business Processes Analysis 1
- Business Processes Analysis 2
- Clinic (assessment one)
- Business Processes Analysis 3
- Value Chains 1
- Value Chains 2
- Ethics and Business Processes
- Digital business processes
The subject serves as an introductory platform to business processes. It offers both conceptual and practical guidance for achieving competitive advantage by managing business processes. The Management of Business processes involves the deliberate and collaborative design, management and goal definition of end-to-end sets of activities that create value for customers.
Key aspects of business processes at the management, operational and support level are investigated and supporting theories explored looking at the work of Taylor, Harmon, Davenport, Hammer and Porter to name some. By taking a holistic view of the organisation, that transcends vertical, horizontal, external and geographical boundaries, this unit provides a road map for guiding organisations to analyse, re-design and improve business processes. Finally, the effects of the application of Information Systems on business processes are investigated in terms of how the processes themselves are captured and become an integral part of the technology.
Students should not enrol in this subject if they have completed 2128IBA The Management of Business Process at Griffith University
- Case Study (50%)
- Problem Solving Assignment (50%)
For textbook details check your university's handbook, website or learning management system (LMS).
With a network of campuses spanning three cities in South East Queensland, Griffith University is committed to progressive multidisciplinary teaching and research and a valuable online provider with Open Universities Australia. Already attracting students from over one hundred countries, Griffith's dedication to academic excellence is available across Australia through OUA.
Learn more about Griffith.
Explore Griffith courses.
- QS Ranking 2024:
- Times Higher Education Ranking 2024:
Note: Level 2 subjects normally assume an introductory level of prior knowledge in this area, e.g. from studying related Level 1 subjects or other relevant experience.
- Equipment requirements - Audio/Visual equipment
This is in the range of 10 to 12 hours of study each week.
Equivalent full time study load (EFTSL) is one way to calculate your study load. One (1.0) EFTSL is equivalent to a full-time study load for one year.
Find out more information on Commonwealth Loans to understand what this means to your eligibility for financial support.
What to study next?
Once you’ve completed this subject it can be credited towards one of the following courses
Single subject FAQs
Single subjects are the individual components that make up a degree. With Open Universities Australia, you’re able to study many of them as stand-alone subjects, including postgraduate single subjects, without having to commit to a degree.
Each of your subjects will be held over the course of a study term, and they’ll usually require 10 to 12 hours of study each week. Subjects are identified by a title and a code, for example, Developmental Psychology, PSY20007.
First, find the degree that you would like to study on our website.
If that degree allows entry via undergraduate subjects, there will be information about this under the Entry Requirements section. You will find a list of 2-4 open enrolment subjects you need to successfully complete to qualify for admission into that qualification.
Once you pass those subjects, you will satisfy the academic requirements for the degree, and you can apply for entry.
Our student advisors are here to help you take that next step, so don’t hesitate to reach out when you’re ready! We’ve also made it easier to figure out the right way to get started on our pathways page.
When you’ve made your choice, click ‘Enrol now’ on the relevant course page and follow the prompts to begin your enrolment. We’ll ask you to supply some supporting documentation, including proof of your identity, your tax file number, and a unique student identifier (USI) during this process.
Your university will get in touch with you via email to confirm whether or not your application has been successful.
If you get stuck at any time, reach out to us and we’ll talk you through it.
You can also take a look at our online self-service enrolling instructions .
Close of enrolment times vary between universities and subjects. You can check the cut-off dates for upcoming study terms by visiting key dates.