The Management of Business Processes
UndergraduateGRF-IBA2182025
Get a snapshot of the business processes companies use to deliver products and services to consumers. Break down the production and marketing stages. Identify the role management plays. See how technology is improving production and service systems.
- Study method
- 100% online
- Assessments
- 100% online
- Enrol by
- 26 Oct 2025
- Entry requirements
- Prior study needed
- Duration
- 13 weeks
- Start dates
- 3 Mar 2025,
- 3 Nov 2025
- Price from
- $2,124
- Upfront cost
- $0
- Loan available
- HECS-HELP and FEE-HELP available
The Management of Business Processes
About this subject
After successfully completing this subject, you should be able to:
- Explain and identify the need and purpose (logic behind) of sound business process management, including the understanding of emerging technology applications for business processes digitalization.
- Map and (re)design cross-industry business processes.
- Improve business processes by applying process management improvement tools in cross-industry situations that involve services, manufacturing and supply chain activities.
- Identify and discuss the major human resource management and ethical issues involved in the (re)design and implementation of business processes.
- Explain the strategic management of value chains for analysing chains of business processes across industries.
Assurance of Learning
This course evaluates student performance for Assurance of Learning purposes for the program learning objective (PLO): Develop and apply knowledge and skills which enhance employability and career paths.
- Business Processes Mapping 1
- Business Processes Mapping 2
- Business Processes Mapping 3
- Business Processes Analysis 1
- Business Processes Analysis 2
- Business Processes Analysis 3
- Clinic (assessment one)
- Value Chains 1
- Value Chains 2
- Ethics and Business Processes
- Digital business processes
- Conclusion
The subject serves as an introductory platform to business processes. It offers both conceptual and practical guidance for achieving competitive advantage by managing business processes. The Management of Business processes involves the deliberate and collaborative design, management and goal definition of end-to-end sets of activities that create value for customers.
Key aspects of business processes at the management, operational and support level are investigated and supporting theories explored looking at the work of Taylor, Harmon, Davenport, Hammer and Porter to name some. By taking a holistic view of the organisation, that transcends vertical, horizontal, external and geographical boundaries, this unit provides a road map for guiding organisations to analyse, re-design and improve business processes. Finally, the effects of the application of Information Systems on business processes are investigated in terms of how the processes themselves are captured and become an integral part of the technology.
Students should not enrol in this subject if they have completed 2128IBA The Management of Business Process at Griffith University
- Case Study (50%)
- Problem Solving Assignment (50%)
For textbook details check your university's handbook, website or learning management system (LMS).
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Entry requirements
Others
Note: Level 2 subjects normally assume an introductory level of prior knowledge in this area, e.g. from studying related Level 1 subjects or other relevant experience.
Additional requirements
- Equipment requirements - Audio/Visual equipment
Study load
- 0.125 EFTSL
- This is in the range of 10 to 12 hours of study each week.
Equivalent full time study load (EFTSL) is one way to calculate your study load. One (1.0) EFTSL is equivalent to a full-time study load for one year.
Find out more information on Commonwealth Loans to understand what this means to your eligibility for financial support.
What to study next?
Once you’ve completed this subject it can be credited towards one of the following courses
UndergraduateGRF-BUS-DEG
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