Retail Marketing

• • Introduction to retail marketing and retail marketing strategy
  • Consumer behaviour and market segmentation
  • Merchandise assortment and brand management
  • Retail store design and layout
  • Retail location
  • Retail pricing
  • Retail promotion
  • Retail customer service
  • Multichannel and omnichannel retailing
  • Alternative retail applications - Shopping centres and franchising formats
  • Ethical retailing, international retailing and emerging markets

• Study resources

  • Instructional methods

    • Audio/Video conferencing
    • Chat Rooms
    • Discussion forum/Discussion Board
    • Embedded Multimedia
    • Online Quizzes/Tests
    • Online assignment submission
    • Podcasting/Lecture capture
    • Standard Media
    • Web links

Others

Note: Level 2 subjects normally assume an introductory level of prior knowledge in this area, e.g. from studying related Level 1 subjects or other relevant experience.

Special requirements

No special requirements

This subject examines retail marketing in the context of the dynamic changes occurring in all parts of the supply chain (distribution), and in the broader social, politico-legal and economic environment. Retail marketing theory emphasises attracting customers to a diversity of retail outlets and forms, and the elements of the retail mix which particularly facilitate informed consumer choice.

The subject provides a strong foundation in specific aspects of retail marketing including achieving customer loyalty, visual merchandising and other aspects of store design, price promotions, and merchandise assortment.

• Online Quiz (20%)
• Group Assessment Task (40%)
• Invigilated Exam (40%)