Subject details

At the completion of this subject students will be able to:

  1. Understand key macro and micro systems forming the international tourism and hotel industry, and comprehend the complexity of their products and markets, organisational structures and operational characteristics.
  2. Analyse the components and operational requirements of the tourism and hospitality industries, through skill development in researching and interpreting tourism and hotel management literature and also through applied learning approaches.
  3. Evaluate issues in the delivery of international tourism and hotel services and generate solutions to resolve a range of contemporary issues.
    • Introduction to International Tourism and Hotel Management Principles
    • Tourism
    • Characteristic of Tourism
    • Lodging and Accommodation Operations
    • Food & Beverage Service Operations: Restaurant
    • Cruising
    • Managed Services
    • Beverages
    • Clubs
    • Theme Parks, Attractions and Gaming Entertainment
    • Meetings, Conventions, Expositions and Special Events
  • Study resources

    • Instructional methods

      • Audio/Video conferencing
      • Chat Rooms
      • Discussion forum/Discussion Board
      • Online assignment submission
      • Podcasting/Lecture capture
      • Standard Media
      • Web links


Note: Level 2 subjects normally assume an introductory level of prior knowledge in this area, e.g. from studying related Level 1 subjects or other relevant experience.

Special requirements

  • EquipmentDetails - Audio/Visual equipment

Please note: This subject was previously known as HSL209.

This subject introduces students to components of International Tourism and Hotel Services and considers the implication of these as a system for developing and delivering travel and hospitality experiences. This will be achieved by examining the interdependent nature of transportation, accommodation, food and beverage, attractions and gaming, cruising, services and the role of government within a context of globalisation, and the need for economic, socio-cultural and environmental sustainability. Students will gain an appreciation of the complexity, diversity, interrelationships and interdependencies of these different sectors of tourism. Students will examine both the micro organisational and also the macro industry relationships that exist between tourism and hospitality.

  • Assignment (40%)
  • Invigilated Exam (40%)
  • Quiz (20%)

Related degrees

undergraduate GRF-BUS-DEG-2019

Bachelor of Business

  • Business Introductory Core Subjects
  • Major in Human Resource Management
  • Major in Management
  • Major in Contemporary Marketing