Delve further into library and information services. Go digital and explore virtual referencing. Dig into advanced types of subject indexing. Sort through a range of bibliographic devices and understand how they can help you access materials as needed.
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The role of the reference and information service. Basic bibliography. The reference interview. The organisation of subject/discipline access. Advanced search strategies, including their use with automated information retrieval. Planning, promoting and evaluating reference and information services. Digital and virtual reference. Current awareness services. Citation indexing. User education/information literacy. Ethical issues of references services.
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