Hospitality manager
Run the daily operations of hospitality business to meet customer expectations and health and safety regulations.
What does a hospitality manager do?
Duties and tasks
Create and manage operational budget and all accounts payable and receivable, including payroll
Hire, train and create employee work schedules as well as maintenance staff and supervise their performance
Maintain stock or store room supplies, taking inventory and ordering supplies and services as needed
Plan and oversee the daily running of the facility, ensuring that appropriate staff are scheduled and ensuring everything is prepared for operations
Provide exemplary customer service to all customers and guests, getting feedback from customers and handling all complaints to guarantee customer satisfaction
Understand applicable health and safety regulations and ensure that all employees adhere to the same standards
Professional bodies
Related jobs
Hotel or motel manager
Market researcher
Marketing officer
Retail buyer
Sales representative
Shop manager
Store Manager
Discover related degrees
Diploma of Business (Hospitality and Tourism Management)
UndergraduateTUA-HTM-DIP
Start your global career – learn hospitality and tourism essentials
Explore the business of events and experiences. Build essential business skills while learning about the industry. Graduate ready for entry-level roles or progress onto further studies. Plan your path with help from industry-active experts.
- Study method
- 100% online
- Duration
- 1 year full time or part time equivalent
Bachelor of Business (Hospitality and Tourism Management)
UndergraduateTUA-HTM-DEG
Shape global experiences – manage people, events, and destinations with impact
Lead with confidence in a fast-growing global industry. Study business management. Explore global tourism trends. Gain real-world experience through industry projects. Graduate with professional skills, ready to work and travel the world.
- Study method
- 100% online
- Duration
- 3 years full time or part time equivalent
- Entry requirements
- No ATAR required. Start with a subject.
Master of Marketing/Master of International Tourism and Hospitality Management
PostgraduateGRF-MHM-MAS
Become a leader in the global tourism economy
Gain the competitive edge with a double degree and take your marketing career anywhere in the world. Get strategic and make confident, informed decisions across the complex global marketplace. Be future-focused. Play in the digital space.
- Study method
- 100% online
- Duration
- 2 years full time or part time equivalent
Bachelor of Business (Tourism, Events and Hospitality Management)
UndergraduateADU-TEH-DEG
Your ticket to a global business career
Learn how to lead events and manage hospitality services. Build a solid business foundation. Explore sustainability and digital innovation. Graduate with experience and the skills to create unforgettable experiences. Influence the future of tourism.
- Study method
- 100% online
- Duration
- 3 years full time or part time equivalent
Discover related subjects
UndergraduateMUR-TOU102
- Study method
- 100% online
- Entry requirements
- No ATAR required. Start with a subject.
- Start dates
- Starts 27 Jul 2026
Introduction to Tourism Systems
UndergraduateMUR-TOU101
- Study method
- 100% online
- Entry requirements
- No ATAR required. Start with a subject.
- Start dates
- Starts 23 Feb 2026
UndergraduateGRF-THS320
- Study method
- 100% online
- Entry requirements
- No ATAR required. Start with a subject.
- Start dates
- Starts 2 Mar 2026
UndergraduateTAS-ZAA236
- Study method
- 100% online
- Entry requirements
- No ATAR required. Start with a subject.
- Start dates
- Starts 23 Feb 2026
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