Secretaries support those in other professions by performing administrative and clerical work. Often, they work under managers and those in the legal profession. Their daily tasks include filing, writing messages, and scheduling appointments. In an office environment, a secretary will often be required to support various staff members.

Duties and tasks

  • Answering the telephone and welcoming visitors
  • Arranging meetings to gather information and maintain records of these meetings
  • Creating reports and correspondence
  • Handling calls and mail
  • Often secretaries also have a role in company bookkeeping
  • Proofreading various documents
  • Taking care of records and correspondence

Skills required

  • Ability to properly assess and manage timeframes
  • Accurately conveying details to other individuals
  • Critical thinking
  • Excellent attention to detail
  • Strong written and verbal communication skills

Working conditions

Many jobs for secretaries are in offices, government buildings, hospitals and schools. The environments in which secretaries work tend to be temperate and comfortable. In some cases, secretaries can work from home offices.

Related jobs and job titles

  • Administrative Assistant
  • Data Entry Assistant
  • Inventory and Supply Officer
  • Office Administrator
  • Office Professional
  • Personal Assistant (PA)
  • Project Support Officer
  • Typist
  • Word Processing Operator