Communication and Ethics in Aged Care

• • Introduction to communication and therapeutic relationships
  • Listening and questioning
  • Nonverbal communication for aged care workers
  • Emotional Intelligence
  • Ethical considerations
  • Understanding dementia
  • Communication strategies and person-centred dementia care
  • Diversity and cultural safety
  • Teamwork and reporting

No eligibility requirements

Additional requirements

No additional requirements

Aged care work has many facets and requires a diverse range of skills, but communication skills are core to success in the aged care environment. This course is designed to help you to develop the core communication skills for aged care practice.  

Explore communication skills and strategies to enable you to perform the role of aged care worker within an Australian context. Through the assessments in this course, you will apply safe and ethical communication strategies, apply specific communication strategies for people with dementia, explain the process of reporting issues or concerns within the practice setting, and discuss the importance of communication in creating culturally safe practice. 

UniSA Online’s 10-week short courses give you the flexibility to upskill in a certain area, stay current with developments in your field, diversify your knowledge, or even explore a new direction in your career – without having to commit to the time and cost of a full university degree.  

Delivered 100% online, you’ll be able to study where and when it suits you. Access online academic and student support seven days a week, fit study around work and life commitments, view learning resources 24/7, and log in to the interactive online environment anywhere, any time and on any device. 

This is a course from UniSA Online’s Aged Care programs. Please note: you are responsible for completing any relevant prerequisite courses before enrolling in this course.

Should your course have an exam it will be scheduled for Australian Central Standard Time or Australian Central Daylight Time, depending on the time of the year.

• Report - 1500 words (40%)
• Portfolio (60%)

Current study term: 26 Jun 22 to 02 Sep 22