Subject details

  • Topics
    • Communication and Self-awareness
    • Goal setting and self management
    • Persuasive communication and feedback
    • Listening and Assertion
    • Working in teams for success
    • Conflict Resolution and Negotiation
    • Meetings and Decision Making
    • Developing Relationships and Diversity
    • Leadership and Power
  • Study resources
    • Instructional Methods
      • Audio/Video conferencing
      • Chat Rooms
      • Disscusion forum/Discussion Board
      • Online assignment submission
      • Podcasting/Leacture capture
      • Standard Media
      • Web links

At the completion of this subject students will be able to:

  1. use reflective processes and insights in the development of self-awareness, including its influence on communication
  2. analyse business communication processes
  3. communicate effectively with others, including enhanced conflict resolution and negotiation skills
  4. communicate effectively as a member of a team, including prevention, management, and resolution of communication problems in teams
  5. understand communication patterns in organisations.
  • Assignment 1 - Oral Presentation (20%)
  • Assignment 2 - Group Work (30%)
  • Assignment 3 - Essay (30%)
  • Assignment 4 - Quiz (20%)

Textbooks are subject to change within the academic year. Students are advised to purchase their books no earlier than one to two months before the start of a subject

Entry Requirements

Equivalent Subjects

You cannot enrol in this unit if you have successfully completed any of the following subject(s) because they are considered academically equivalent:

  • MON-MAN130

Special requirements

  • EquipmentDetails - Audio/Visual equipment

Please note: This subject is currently only taking enrolments for SP3 in 2018.

Effective communication is an essential skill for a successful business professional. Within public and private organisations, communication is associated with specific activities of interacting, informing, instructing and persuading. People who possess demonstrable skills in these activities are employed, prized and promoted. Increasingly, business professionals are expected to be effective communicators, both virtually and in traditional modes, without actually having had training in how to do this. If businesses are to survive in an increasingly competitive, technical and information-oriented environment they will need trained communicators who are comfortable with using new technology. This subject provides participants with advanced understanding of professional business communication and develops their skills in business related communications through practice. As such, this subject gives participants highly sought after practical knowledge of developing their virtual group-working skills, oral presentation skills, reflective analytical writing skills and a deeper understanding of the theory behind effective communication processes. At the end of this subject, participants will have gone through an extensive experiential learning process of working with others while becoming increasingly aware of their own perspective.
Students will be required to work in small groups as part of one assessment task.

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