Business Communication

• • Communication and Self-awareness
  • Self Disclosure and Trust
  • Goal setting and Self Management
  • Listening and Assertion
  • Persuasive Communication and Feedback
  • Dealing with Diversity
  • Working in Teams for Success
  • Conflict Resolution and Negotiation
  • Meetings and Decision Making
  • Leadership and Empowerment
  • Developing Relationships - Networking and Mentoring
  • Power and Politicking

• Study resources

  • Instructional methods

    • Audio/Video conferencing
    • Chat Rooms
    • Discussion forum/Discussion Board
    • Online assignment submission
    • Podcasting/Lecture capture
    • Standard Media
    • Web links

Equivalent subjects

You cannot enrol in this subject if you have successfully completed any of the following subject(s) because they are considered academically equivalent:

• MON-MAN130

Others

Proficiency in reading and writing English.

Special requirements

• EquipmentDetails - Audio/Visual equipment Access to scholarly databases required.

Effective communication is an essential skill for a successful business professional. Within public and private organisations, communication is associated with specific activities of interacting, informing, instructing and persuading. People who possess demonstrable skills in these activities are employed, prized and promoted. Increasingly, business professionals are expected to be effective communicators, both virtually and in traditional modes, without actually having had training in how to do this. If businesses are to survive in an increasingly competitive, technical and information-oriented environment they will need trained communicators who are comfortable with using new technology. This subject provides participants with advanced understanding of professional business communication and develops their skills in business related communications through practice. As such, this subject gives participants highly sought after practical knowledge of developing their virtual group-working skills, oral presentation skills, reflective analytical writing skills and a deeper understanding of the theory behind effective communication processes. At the end of this subject, participants will have gone through an extensive experiential learning process of working with others while becoming increasingly aware of their own perspective.

Students will be required to work in small groups as part of one assessment task.

• Oral Presentations (25%)
• Team Presentation (25%)
• Peer Assessments (15%)
• Reflective Essay (35%)

Click on the titles of the listed books below to find out more: