Sort through the ways that librarians can help users access the information they need. Identify the pros and cons of library user education programs. Establish the best methods for planning, managing and promoting information literacy amongst users.
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The role of information services in user education, information literacy and lifelong learning. Standards and tools to guide and measure information literacy programs. The role of information technology in information literacy and user education. User education activities for individuals and groups. Learning styles and education theory. Planning, management and promotion of user education programs. Evaluation of user education programs.
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