Subject details

On successful completion of the subject you should be able to:

  1. discuss the concepts of quality, safety and risk management within health care delivery
  2. discuss the impact of systems and human interactions on the likelihood of errors and adverse events
  3. discuss the processes for managing clinical risk, investigating errors and utilising data to improve patient safety
  4. identify the opportunities for consumers to contribute to safety and quality in healthcare
  5. identify the methods and tools that can be used to measure and improve quality of care.
    • Principles of Quality
    • Principles of Safety
  • Study resources

    • Instructional methods

      • Discussion forum/Discussion Board
      • Online assignment submission
      • Podcasting/Lecture capture
    • Online materials

      • Online Assessment
      • Quizzes
      • Audio-Video streaming


Enrolment in a Graduate degree.

Special requirements

No special requirements

This subject is designed to foster knowledge and understanding of concepts, principles and practices of continuous improvement in a range of healthcare settings. Participants will develop an understanding of creative, effective and practical approaches to implementing quality and safety practices in the workplace. As well, evidence–based leadership and change management strategies in the workplace will be explored.

The assessments allow students to demonstrate knowledge and understanding, analysis and evaluation skills and application of theoretical concepts to practice. Additionally, these assessments allow students to further develop academic and professional communication skills. Detailed feedback is provided on all assessments in addition to the marking rubrics to facilitate student learning and achievement of subject learning outcomes. MODULE QUIZ: This assessment requires you to complete multi-choice quizzes for Modules 2, 3 & 5. The quiz will be available for 5 days, with the dates shown on the schedule of assessment timetable. If you have not completed the requirements for these assessments within these dates it will be considered that you have not submitted the assessment. (30%) ONLINE DISCUSSION FORUM: Students are expected to actively contribute to the discussion topic that will be posted on the discussion board. The rationale for your engagement in these on-line discussions is to make use of the rich and varied industry experience that each of you have, applied to the information gained in these modules. Your learning will benefit from each other’s thoughts, experiences, insights and opinions. The intent of these on-line discussions is for you to have the opportunity to consider the responses to the discussion topics that other students have contributed in a critical and reflective manner rather than simply passing over the modules quickly without allowing time for some deeper learning to occur. (30%) Note the dates shown in the schedule of assessments timetable for the opening and closing of these discussions. If you have not completed the requirements for these assessments within these dates it will be considered that you have not submitted the assessment. Each post should be limited to 1-2 paragraphs at most- however you are expected to make ongoing contributions not just one post. Marks for these contributions to the discussion will be given depending on whether you added something new to the discussion or just agreed to what had already been discussed. WRITTEN REPORT: You are required to write an essay focusing on a particular clinical quality or safety issue that you have identified in your workplace. Assume that you have been asked to implement an improvement project focusing on the safety or quality issue you have identified- however before you are permitted to begin the PDSA cycle you need to provide some background to the issue and any Quality Improvement (QI) project you undertake. (40%)

  • Module quiz (30%)
  • Online Discussion Forum (30%)
  • Written Report (40%)

Textbook information is pending.