Operations Management - 2017

Unit summary


  • Level of Study: Undergraduate Level 3
  • Study load: 0.125 EFTSL
  • Delivery method: Fully Online
  • Prerequisites: Yes
  • Duration: 13 weeks
  • Government loans available: FEE-HELP, HECS-HELP
  • Availability for 2017: SP2
  • Availability for 2018: SP1 , SP3
  • Assessment: Assignment 1 - Individual (20%) , Assignment 2 - Individual (30%) - Learn more

Unit provided by

2017 Fees
Domestic 1,324.00
HECS 1,324.00
International 1,574.00

This unit provides an understanding of the processes involved in manufacturing industries and service sector and includes a substantial module on designing and managing operations, inventory management, Long-term, Intermediate and short term planning, and quality management. The course focuses on the relation of systems and technologies to the strategic direction for manufacturing operations and the function of operations planning. You will learn to think systematically about the fundamental processes involved and to evaluate the performance of a factory. You will also develop your critical thinking skills to the point where you are able to debate contemporary issues in operations management.

This unit focuses on the following capability dimensions:

  1. Logistics internal integration operations capabilities 
  2. Material management practice capabilities
  3. Distribution practice capabilities
  4. Critical analysis problem setting and solving capabilities
  5. Interpersonal and communication capabilities
  6. Teamwork and leadership capabilities.

Upon completion of this unit, you should be able to demonstrate achievement of the following Course Level Outcomes (CLOs):

  1. Identify and evaluate the processes, tools and principles of operations management
  2. Explain and evaluate the quality processes in manufacturing and service sector
  3. Identify future challenges and directions that relate to operations management
  4. Identify the processes needed to develop a product from identifying the need to delivering the final product to the end user
  5. Apply the tasks, tools and underlying principles of operations management in the manufacturing and service sectors.
  • Assignment 1 — Individual (20%)
  • Assignment 2 — Individual (30%)
  • Invigilated Exam (50%)
For more information on invigilated exams see Exams and results

Must complete Level 1 studies in Logistics before commencing this unit.

This unit addresses the following topics.

1Key concepts in OM, Product and Services, Productivity, Ethics and Social Responsibility
3Product and Service Design
4Quality Management and Statistical Process Control
5Process Design and Location Strategies
6Managing the Supply Chain
7Inventory Management
8Aggregate Planning
9Material Requirements Planning (MRP)
10JIT, Lean Operations, Toyota Production System
11Short Term Scheduling

This unit is delivered using the following methods and materials:

Online materials

  • Printable format materials

This unit is part of a major, minor, stream or specialisation in the following courses:

This unit may be eligible for credit towards other courses:

  1. Many undergraduate courses on offer through OUA include 'open elective' where any OUA unit can be credited to the course. You need to check the Award Requirements on the course page for the number of allowed open electives and any level limitations.
  2. In other cases, the content of this unit might be relevant to a course on offer through OUA or elsewhere. In order to receive credit for this unit in the course you will need to supply the provider institution with a copy of the Unit Profile in the approved format, which you can download here. Note that the Unit Profile is set at the start of the year, and if textbooks change this may not match the Co-Op textbook list.

Textbooks are subject to change within the academic year. Students are advised to purchase their books no earlier than one to two months before the start of a unit.

Click on the titles of the listed books below to find out more:

Required textbooks

  • Loose Leaf for Operations Management

    By:William J Stevenson

    ISBN: 9781259580093


    Supplier:Go to The Co-op Bookshop

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