How to become an IT sales professional
Facilitate selling hardware, software and other information and communications technology.
What does an IT sales professional do?
Professionals who work in tech sales bring in revenue by selling technology solutions – hardware, software, and services – to customers.
Duties and tasks
- Explain the benefits of IT services and equipment to the customer, based on their business needs and encourage product and service sales.
- Keep updated records of all sales orders, payments scheduled and received and delivery schedules, installations and services provided.
- Organise equipment installation and schedule services for customers; follow up with customers to guarantee quality and satisfaction.
- Process sales orders, negotiating prices and contracts and scheduling payment details.
- Research potential customers through business directories and contacts, and set up meetings to meet with prospective clients.
- Update IT companies or sales managers of the potential clients met with, sales and new information and communication technology equipment and service recommendations.
Industry bodies
Related jobs and job titles
- Account Manager
- IT Applications Consultant
- IT Marketing Officer
- IT Sales Consultant
- Sales Representative
- Software Consultant
- Technical Sales Representative
Discover information technology degrees online
Master of Information Technology and Artificial Intelligence
PostgraduateGRF-IAI-MAS
Lead the future of AI and digital innovation
Study 100% online with the flexibility to learn at your own pace. Advance your expertise in artificial intelligence and data analytics. Strengthen your programming and systems skills. Graduate ready to excel in high-demand ICT leadership roles.
- Study method
- 100% online
- Duration
- Approx. 1.5 years full time or part time equivalent
Bachelor of Information and Communication Technology (Artificial Intelligence)
UndergraduateTAS-IAI-DEG
Build the skills behind smart tech and an in-demand career
Study AI, data, and the Internet of Things alongside core ICT skills. Learn to design intelligent systems and turn big data into decisions. Complete a real client project and graduate job-ready for fast-growing and highly paid AI roles.
- Study method
- 100% online
- Duration
- 3 years full time or part time equivalent
- Entry requirements
- No ATAR required. Start with a subject.
Graduate Certificate in Information Technology and Artificial Intelligence
PostgraduateGRF-ITA-GCE
Start your IT and AI career – fast
Learn core computing skills and get practical with AI. Explore how software and hardware interact. Structure and manage data. You’ll build job-ready digital skills for tech roles or further study. Harness AI to work on real-world problems.
- Study method
- 100% online
- Duration
- 6 months full time or part time equivalent
Diploma of Information Technology
UndergraduateLAT-TEC-DIP
Build practical IT skills for now and the future
Study alongside bachelor students while building essential IT knowledge. Learn how to develop software, manage systems and respond to cyber threats. With dedicated support you’ll be prepared to continue your studies or begin your career in technology.
- Study method
- 100% online
- Duration
- 1 year full time or part time equivalent
- Entry requirements
- No ATAR required. Start with a subject.
Discover online information technology subjects
UndergraduateLTU-CSE1ICB
- Study method
- 100% online
- Entry requirements
- No ATAR required. Start with a subject.
- Start dates
- Starts 2 Nov 2026, 1 Mar 2027, 12 Jul 2027, 1 Nov 2027
Enrolments open until 5 Nov
Digital User Experience Design
UndergraduateCUR-DIG11
- Study method
- 100% online
- Entry requirements
- No ATAR required. Start with a subject.
- Start dates
- Starts 30 Nov 2026, 31 May 2027
Next enrolment closes 22 Nov
UndergraduateLTU-STA1DCT
- Study method
- 100% online
- Start dates
- Starts 2 Nov 2026, 1 Mar 2027, 1 Nov 2027
Enrolments open until 5 Nov
UndergraduateCUR-WEB101
- Study method
- 100% online
- Entry requirements
- No ATAR required. Start with a subject.
- Start dates
- Starts 30 Nov 2026, 1 Mar 2027, 31 May 2027, 30 Aug 2027, 29 Nov 2027
Next enrolment closes 22 Nov
Need help making study choices for your career?
Our student advisors will turn your aspirations into a clear study path.
They'll help you with:
- Choosing and enrolling in the right course for your desired career, including pathway options.
- Mapping a study plan that allows you to balance work and home commitments.
- Understanding eligibility for funding, including HECS-HELP loans.
Get unbiased advice at no cost today.
Looking for other ways to start the conversation? Contact us
Step up your career with these resources
9 courses that will help you change careers at a reduced cost
Ready for a career shake up? These postgraduate courses are an ideal place to start. They’re fast to complete and low in cost, because they offer Commonwealth supported places (CSPs).
Why you should learn how to code
Looking for ways to level up your tech-savviness? Learn coding—it will also give you more control over your work and career.
5 of the best study paths to choose when you have kids
Want to find a career that pays well, but offers you the flexibility to be there for your family? Here are some of the best study options for parents who are craving better work/life balance.
How to choose an information technology major
Discover the different IT areas of study, and find the perfect path for your degree. Whether you're into software development, cyber security or AI, there's an option waiting for you.