How to become an IT sales professional

Facilitate selling hardware, software and other information and communications technology.

What does an IT sales professional do?

Professionals who work in tech sales bring in revenue by selling technology solutions – hardware, software, and services – to customers.

Duties and tasks

  • Explain the benefits of IT services and equipment to the customer, based on their business needs and encourage product and service sales.
  • Keep updated records of all sales orders, payments scheduled and received and delivery schedules, installations and services provided.
  • Organise equipment installation and schedule services for customers; follow up with customers to guarantee quality and satisfaction.
  • Process sales orders, negotiating prices and contracts and scheduling payment details.
  • Research potential customers through business directories and contacts, and set up meetings to meet with prospective clients.
  • Update IT companies or sales managers of the potential clients met with, sales and new information and communication technology equipment and service recommendations.

Industry bodies

Related jobs and job titles

  • Account Manager
  • IT Applications Consultant
  • IT Marketing Officer
  • IT Sales Consultant
  • Sales Representative
  • Software Consultant
  • Technical Sales Representative
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