How to become an IT sales professional

Facilitate selling hardware, software and other information and communications technology.

What does an IT sales professional do?

Professionals who work in tech sales bring in revenue by selling technology solutions – hardware, software, and services – to customers.

Duties and tasks

  • Explain the benefits of IT services and equipment to the customer, based on their business needs and encourage product and service sales.

  • Keep updated records of all sales orders, payments scheduled and received and delivery schedules, installations and services provided.

  • Organise equipment installation and schedule services for customers; follow up with customers to guarantee quality and satisfaction.

  • Process sales orders, negotiating prices and contracts and scheduling payment details.

  • Research potential customers through business directories and contacts, and set up meetings to meet with prospective clients.

  • Update IT companies or sales managers of the potential clients met with, sales and new information and communication technology equipment and service recommendations.

Industry bodies

Related jobs and job titles

  • Account Manager

  • IT Applications Consultant

  • IT Marketing Officer

  • IT Sales Consultant

  • Sales Representative

  • Software Consultant

  • Technical Sales Representative

Discover information technology degrees online

La Trobe University

Bachelor of Information Technology

UndergraduateLAT-TEC-DEG

Features IT industry collaboration, certification, and projects

Graduate with industry relevant knowledge and experience—and work across almost any sector. You’ll develop your core IT skills in programming, networking and databases. Sharpen your competitive edge with AI and cloud tech to get you job-ready.

Study method
100% online
Duration
3 years full time or part time equivalent
Entry requirements
No ATAR required. Start with a subject.

Available majors

  • Cloud Analytics
  • Software Engineering
University of New England

Diploma in Information Technology

UndergraduateUNE-INF-DIP

Build a foundation in computing and boost your IT career

Your journey to becoming an IT professional starts here. Start with core subjects in programming. Then explore advanced topics including web, data science, and database management. Get the technical and professional skills needed in today’s IT careers.

Study method
100% online
Duration
1 year full time or part time equivalent
Entry requirements
No ATAR required. Start with a subject.
La Trobe University

Start studying cybersecurity and work on your tech skills

Build a foundation in the core areas of cybersecurity. Study coding and networks. Explore ethical hacking. Detect and protect against threats. Ease into further study and start thinking about an in-demand career in cybersecurity.

Study method
100% online
Entry requirements
No ATAR required. Start with a subject.
University of Tasmania

Build the skills behind smart tech and an in-demand career

Study AI, data, and the Internet of Things alongside core ICT skills. Learn to design intelligent systems and turn big data into decisions. Complete a real client project and graduate job-ready for fast-growing and highly paid AI roles.

Study method
100% online
Duration
3 years full time or part time equivalent
Entry requirements
No ATAR required. Start with a subject.
Explore IT & computer science courses

Discover online information technology subjects

La Trobe University

Introduction to Cybersecurity

UndergraduateLTU-CSE1ICB

Study method
100% online
Entry requirements
No ATAR required. Start with a subject.
Start dates
Starts 13 Jul 2026, 2 Nov 2026

Next enrolment closes 5 Jul

University of Tasmania

Data and Analysis

UndergraduateTAS-ZAB114

Study method
100% online
Entry requirements
No ATAR required. Start with a subject.
Start dates
Starts 6 Jul 2026

Next enrolment closes 28 Jun

La Trobe University

Introduction to Artificial Intelligence

UndergraduateLTU-CSE1002

Study method
100% online
Entry requirements
No ATAR required. Start with a subject.
Start dates
Starts 13 Jul 2026

Next enrolment closes 5 Jul

University of Tasmania

Artificial Intelligence

UndergraduateTAS-KIT108

Study method
100% online
Entry requirements
No ATAR required. Start with a subject.
Start dates
Starts 6 Jul 2026

Next enrolment closes 28 Jun

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