How to become an IT sales professional
Facilitate selling hardware, software and other information and communications technology.
What does an IT sales professional do?
Professionals who work in tech sales bring in revenue by selling technology solutions – hardware, software, and services – to customers.
Duties and tasks
Explain the benefits of IT services and equipment to the customer, based on their business needs and encourage product and service sales.
Keep updated records of all sales orders, payments scheduled and received and delivery schedules, installations and services provided.
Organise equipment installation and schedule services for customers; follow up with customers to guarantee quality and satisfaction.
Process sales orders, negotiating prices and contracts and scheduling payment details.
Research potential customers through business directories and contacts, and set up meetings to meet with prospective clients.
Update IT companies or sales managers of the potential clients met with, sales and new information and communication technology equipment and service recommendations.
Industry bodies
Related jobs and job titles
IT Applications Consultant
IT Marketing Officer
IT Sales Consultant
Sales Representative
Software Consultant
Technical Sales Representative
Discover information technology degrees online
Diploma of Information Technology
UndergraduateSCU-INF-DIP
Study towards a career in IT
Thinking about a career in programming, web development, or technical support? Start with this online IT course that covers essentials like cybersecurity and computer networks. You’ll also work on learning skills during this pathway to a Bachelor of IT.
- Study method
- 100% online
- Duration
- 1 year full time or part time equivalent
Diploma of Applied Technologies (Cyber Security)
UndergraduateTAS-TCS-DIP
Thrive in today’s cybersecurity workforce
Learn about online risks and threats and gain skills in contemporary technology. Prepare for a career in cyber security. Help organisations and government bodies become more resilient to cyber threats.
- Study method
- 100% online
- Duration
- 1 year full time or part time equivalent
- Entry requirements
- No ATAR required. Start with a subject.
UndergraduateLAT-CYS-DEG
Join the fast-growing world of cyber security
Discover how to safeguard businesses from digital threats. This course covers both IT fundamentals and cyber security techniques, so you can pursue opportunities across the ICT sector. You will also learn Python, one of the most used programming languages.
- Study method
- 100% online
- Duration
- 3 years full time or part time equivalent
- Entry requirements
- No ATAR required. Start with a subject.
Graduate Certificate in Artificial Intelligence (Foundations)
PostgraduateUON-AFI-GCE
Your professional pathway to AI starts here
Dive into the world of artificial intelligence—with or without a computing background. Tailored for professionals with diverse backgrounds. You’ll learn the core competencies for success in AI's changing environment.
- Study method
- 100% online
- Duration
- 1 year full time or part time equivalent
Discover online information technology subjects
UndergraduateLTU-CSE1ICB
- Study method
- 100% online
- Start dates
- Starts 17 Nov 2025, 2 Mar 2026, 13 Jul 2026, 2 Nov 2026
UndergraduateLTU-CSE1PE
- Study method
- 100% online
- Start dates
- Starts 17 Nov 2025, 2 Mar 2026, 13 Jul 2026, 2 Nov 2026
UndergraduateTUA-CIN100A
- Study method
- 100% online
- Entry requirements
- No ATAR required. Start with a subject.
- Start dates
- Starts 16 Feb 2026, 1 Jun 2026, 14 Sep 2026
UndergraduateTUA-CBS131
- Study method
- 100% online
- Entry requirements
- No ATAR required. Start with a subject.
- Start dates
- Starts 16 Feb 2026, 1 Jun 2026, 14 Sep 2026
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