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How to become an IT sales professional

Facilitate selling hardware, software and other information and communications technology.

What does an IT sales professional do?

Professionals who work in tech sales bring in revenue by selling technology solutions – hardware, software, and services – to customers.

Duties and tasks

  • Explain the benefits of IT services and equipment to the customer, based on their business needs and encourage product and service sales.

  • Keep updated records of all sales orders, payments scheduled and received and delivery schedules, installations and services provided.

  • Organise equipment installation and schedule services for customers; follow up with customers to guarantee quality and satisfaction.

  • Process sales orders, negotiating prices and contracts and scheduling payment details.

  • Research potential customers through business directories and contacts, and set up meetings to meet with prospective clients.

  • Update IT companies or sales managers of the potential clients met with, sales and new information and communication technology equipment and service recommendations.

Industry bodies

Related jobs and job titles

  • Account Manager

  • IT Applications Consultant

  • IT Marketing Officer

  • IT Sales Consultant

  • Sales Representative

  • Software Consultant

  • Technical Sales Representative

Discover information technology degrees online

La Trobe University

Bachelor of Information Technology

UndergraduateLAT-TEC-DEG

Features IT industry collaboration, certification, and projects

Graduate with industry relevant knowledge and experience—and work across almost any sector. You’ll develop your core IT skills in programming, networking and databases. Sharpen your competitive edge with AI and cloud tech to get you job-ready.

Study method
100% online
Duration
3 years full time or part time equivalent
Entry requirements
No ATAR required. Start with a subject.

Available majors

  • Cloud Analytics
  • Software Engineering
Griffith University

Start your IT and AI career – fast

Learn core computing skills and get practical with AI. Explore how software and hardware interact. Structure and manage data. You’ll build job-ready digital skills for tech roles or further study. Harness AI to work on real-world problems.

Study method
100% online
Duration
6 months full time or part time equivalent
La Trobe University

Start studying IT and work on your tech skills

Build a foundation in the core areas of IT. You’ll study programming, data, and network essentials. Make a start on cybersecurity. Develop skills used across the industry. Graduate ready for further study and start thinking about an in-demand career in IT.

Study method
100% online
Entry requirements
No ATAR required. Start with a subject.
Adelaide University

Bachelor of Information Technology

UndergraduateADU-INT-DEG

A generalist IT degree that lets you shape your career

Build a solid IT foundation – and a platform for new roles as they emerge. You’ll learn programming, cybersecurity, and data analysis. Build real projects. Solve real problems. Graduate ready to design secure and scalable solutions across industries.

Study method
100% online
Duration
3 years full time or part time equivalent
Explore IT & computer science courses

Discover online information technology subjects

Adelaide University

Information Technology Fundamentals

UndergraduateADU-INFO1020

Study method
100% online
Entry requirements
No ATAR required. Start with a subject.
Start dates
Starts 12 Jan 2026, 29 Jun 2026
University of Tasmania

Artificial Intelligence

UndergraduateTAS-KIT108

Study method
100% online
Entry requirements
No ATAR required. Start with a subject.
Start dates
Starts 6 Jul 2026
La Trobe University

Introduction to Cybersecurity

UndergraduateLTU-CSE1ICB

Study method
100% online
Start dates
Starts 2 Mar 2026, 13 Jul 2026, 2 Nov 2026
La Trobe University

Programming Environment

UndergraduateLTU-CSE1PE

Study method
100% online
Start dates
Starts 2 Mar 2026, 13 Jul 2026, 2 Nov 2026

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