How to become an IT sales professional

What does an IT sales professional do?

Duties and tasks

• Explain the benefits of IT services and equipment to the customer, based on their business needs and encourage product and service sales.
• Keep updated records of all sales orders, payments scheduled and received and delivery schedules, installations and services provided.
• Organise equipment installation and schedule services for customers; follow up with customers to guarantee quality and satisfaction.
• Process sales orders, negotiating prices and contracts and scheduling payment details.
• Research potential customers through business directories and contacts, and set up meetings to meet with prospective clients.
• Update IT companies or sales managers of the potential clients met with, sales and new information and communication technology equipment and service recommendations.

Industry bodies

• Australian Computing Society
• Information Technology Professionals Association (ITPA)

Related jobs and job titles

• Account Manager
• IT Applications Consultant
• IT Marketing Officer
• IT Sales Consultant
• Sales Representative
• Software Consultant
• Technical Sales Representative