How to become an IT sales professional
Facilitate selling hardware, software and other information and communications technology.
What does an IT sales professional do?
Professionals who work in tech sales bring in revenue by selling technology solutions – hardware, software, and services – to customers.
Duties and tasks
Explain the benefits of IT services and equipment to the customer, based on their business needs and encourage product and service sales.
Keep updated records of all sales orders, payments scheduled and received and delivery schedules, installations and services provided.
Organise equipment installation and schedule services for customers; follow up with customers to guarantee quality and satisfaction.
Process sales orders, negotiating prices and contracts and scheduling payment details.
Research potential customers through business directories and contacts, and set up meetings to meet with prospective clients.
Update IT companies or sales managers of the potential clients met with, sales and new information and communication technology equipment and service recommendations.
Industry bodies
Related jobs and job titles
IT Applications Consultant
IT Marketing Officer
IT Sales Consultant
Sales Representative
Software Consultant
Technical Sales Representative
Discover information technology degrees online
Bachelor of Information Technology
UndergraduateLAT-TEC-DEG
Features IT industry collaboration, certification, and projects
Graduate with industry relevant knowledge and experience—and work across almost any sector. You’ll develop your core IT skills in programming, networking and databases. Sharpen your competitive edge with AI and cloud tech to get you job-ready.
- Study method
- 100% online
- Duration
- 3 years full time or part time equivalent
- Entry requirements
- No ATAR required. Start with a subject.
Available majors
- Cloud Analytics,
- Software Engineering
Graduate Certificate in Information Technology and Artificial Intelligence
PostgraduateGRF-ITA-GCE
Start your IT and AI career – fast
Learn core computing skills and get practical with AI. Explore how software and hardware interact. Structure and manage data. You’ll build job-ready digital skills for tech roles or further study. Harness AI to work on real-world problems.
- Study method
- 100% online
- Duration
- 6 months full time or part time equivalent
UndergraduateLAT-CYS-DEG
Join the fast-growing world of cyber security
Discover how to safeguard businesses from digital threats. This course covers both IT fundamentals and cyber security techniques, so you can pursue opportunities across the ICT sector. You will also learn Python, one of the most used programming languages.
- Study method
- 100% online
- Duration
- 3 years full time or part time equivalent
- Entry requirements
- No ATAR required. Start with a subject.
Diploma of Information Technology
UndergraduateSCU-INF-DIP
Study towards a career in IT
Thinking about a career in programming, web development, or technical support? Start with this online IT course that covers essentials like cybersecurity and computer networks. You’ll also work on learning skills during this pathway to a Bachelor of IT.
- Study method
- 100% online
- Duration
- 1 year full time or part time equivalent
Discover online information technology subjects
Digital User Experience Design
UndergraduateCUR-DIG11
- Study method
- 100% online
- Entry requirements
- No ATAR required. Start with a subject.
- Start dates
- Starts 1 Jun 2026, 30 Nov 2026
UndergraduateCUR-DIG10
- Study method
- 100% online
- Entry requirements
- No ATAR required. Start with a subject.
UndergraduateCUR-WEB101
- Study method
- 100% online
- Entry requirements
- No ATAR required. Start with a subject.
- Start dates
- Starts 2 Mar 2026, 1 Jun 2026, 31 Aug 2026, 30 Nov 2026
UndergraduateTUA-CIN100A
- Study method
- 100% online
- Entry requirements
- No ATAR required. Start with a subject.
- Start dates
- Starts 16 Feb 2026, 1 Jun 2026, 14 Sep 2026
Need help making study choices for your career?
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