Kitchenhands work in cafes, restaurants or other food service areas to help chefs and waiting staff prepare and serve food to customers, clean kitchen and food preparation areas and clear tables. They may be on their feet for hours at a time and should be able to work at a fast pace. Kitchenhands may be needed especially in crowded cafes or restaurants and at peak meal times to assist in the smooth and quick running of the establishment.

Duties and tasks

  • Arrange food trays and gather order together for serving
  • Assist cooks and waiting staff with any necessary tasks to help orders to be made quickly and served efficiently
  • Clean, wash and sanitise countertops, stoves and food preparation areas periodically
  • Deliver food and beverage orders to correct customers and bus tables during busy times
  • Evaluate cooking supplies and equipment and notify supervisor if supplies are low or equipment needs repairing
  • Prepare required ingredients to assist cooks and prepare fresh foods or side items that dont require long preparation
  • Wash dishes and heavy cooking utensils used in preparation and serving of food and beverages

Skills required

  • Attention to Detail
  • Communication Skills
  • Customer Service
  • Organisation Skills
  • Time Management

Working conditions

Kitchenhands typically work rotating schedules based on cafe or restaurant hours. They may be required to work evenings and weekends when food services are busiest. Kitchenhands need to work on their feet for long periods at a time in kitchens, preparation areas and in food serving areas.

Professional associations / Industry information

Australian Hotels Association (AHA)
Restaurant & Catering
Service Skills Australia

Related jobs and job titles

  • Commercial Cleaner
  • Cooks Assistant
  • Dishwasher
  • Domestic Cleaner
  • Kitchen Attendant
  • Waiter