Clerk (Human Resources)
Human Resource Clerks handle and maintain all facets of employees personal records including dates of employment, positions held, pay scale, transfers, promotions, demotions and terminations as well as many other forms of important data. They also assist in accessing information for the hiring the process and make recommendations as to whether a person is qualified for a position or not. Human Resource Clerks also mediate grievances between employees, supervisors and the company.
Duties and tasks
- Answer questions regarding employee benefits
- Compile data and create reports
- Handle tax documentation
- Maintain and manage records for all employees
- Mediate disputes
- Post all job openings and qualifications for such
- Process employment applications and resumes
Skills required
- Ability to make decisions wisely
- Ability to manage time wisely
- Analytical thinking
- Good communication skills
- Impeccable organizational skills
- Pay close attention to detail
- Proper phone etiquette
- Typing and computer skills
Working conditions
Human Resource Clerks work in office settings. Climate controlled offices make for a more comfortable work day. It can be a stressful job as the phones are constantly ringing with employees asking questions about benefits, taxes and vacations.Professional associations / Industry information
Australian Human Resources InstituteAustralian institute of Office Professionals
RCSA Australia and New Zealand
Related jobs and job titles
- Administrative Assistant
- Human Resource Manager
- Marketing Clerk
- Occupational Health and Safety Office
- Office Administrator
- Personnel Clerk
- Project Support Officer
- Receptionist
- Recruitment Consultant
- Word Processing Operator
