ICT Business and Systems Analyst

ICT Business and Systems Analysts evaluate and develop technology systems to help businesses run at optimal standards. They should have strong technical abilities with familiarity in the latest technologies and excellent analytical abilities.

Duties and tasks

  • Analyse business and system methods and performances, and detect errors or inadequacies to suggest improvements
  • Collaborate with customers to determine business guidelines and best practices
  • Develop training manuals for users and run training sessions in working with systems
  • Direct system management, choosing best practices and acting as a contact and reference for others
  • Facilitate system tests to ensure optimum quality and monitor performance
  • Manage planning stages, budget and resources of projects
  • Use a variety of process modelling performances to manage the development of system software

Skills required

  • Analytical
  • Critical Thinking
  • Leadership Abilities
  • Organisational Skills
  • Technical Skills

Working conditions

ICT Business and Systems Analysts typically work Mondays to Fridays during regular business hours but may need to work evenings during system upgrades or busy work times. They work in office environments with a variety of computer and technological systems.

Professional associations / Industry information

Australian Computer Society
International Institute of Business Analysis (Australia)

Related jobs and job titles

  • Business Consultant (ICT)
  • Business Systems Planner
  • ICT Business Analyst
  • Information Technology Analyst
  • Information Technology Manager
  • Information Technology Programmer
  • Software Designer
  • Systems Analyst
  • Web Site Administrator

Related degrees

Related subjects