Duration
14 weeks
Study method
100% online
Available loans
- FEE-HELP
Assessments
Subjects may require attendance
Prior study
Not required
Study terms
- 02 Mar 2020
The University of South Australia, UniSA, is ranked in the top 10 universities nationally and amongst the very best young universities in the world. They offer over 200 world-class degrees that are informed by industry and delivered with a highly practical approach to teaching and learning. In fact, they are South Australia’s number one university for graduate careers. They are a valuable partner with Open Universities Australia.
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Subject details
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- Introduction to Quality
- Total Quality in organisations
- Philosophies and frameworks
- Strategic focus for Performance Excellence
- Process Management
- Performance measurement and information management
- Six Sigma and process improvement
- Design for quality and product excellence
- Statistical process control
- Leading, building and sustaining performance excellence
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Study resources
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Instructional methods
- Discussion forum/Discussion Board
- Web links
- Online assignment submission
- Online Quizzes/Tests
- Standard Media
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Online materials
- Online Assessment
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In order to enrol in this subject, you must be accepted into one of the following degrees:
Core
- USA-LSM-MAS-2018
- USA-LSM-GCE-2018
Elective
- OUA-PSU-GCE-2018
- UNE-PRO-GCE-2018
Special requirements
No special requirements
The aim of the subject is to build an understanding of the management of quality and the recognition of quality performance as a strategic goal in manufacturing and service companies.
The subject will provide an insight into issues of global competitiveness and the role of management leadership, quality planning, company culture, quality tools and systems, teamwork and communications all integrated to form the overall organisational response to successfully face today's business challenge for manufacturing industry and services. It will be highlighted that quality is no longer an added function to the organisation, neither is it related solely to the resulting product or service. Also, it is vital to point out that Quality is based on the scientific method and uses specific and statistical tools to a great extent. Quality is the responsibility of everyone and embedded in every activity undertaken by the organisation and is customer driven.
- Continuous Assessment (20%)
- Integrative Assessment (30%)
- Invigilated Exam (50%)
Managing for Quality and Performance Excellence
Evans, J. R., Lindsay, W. M
ISBN 9781305662544
Required
