Introductory Client Centred Health Care
Prepare for case work with clients of community services including healthcare and welfare. Build your understanding of cultural diversity and see how it impacts case workers and clients. Learn to assess client issues and refer them for the best care.
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Upon completion of this unit, students will be able to:
- describe principles of effective community services case work in the context of the individual case worker and client;
- describe principles of effective case work in a service organisation context;
- define cultural diversity and cultural awareness as these apply to case workers and their clients;
- discuss case work practice and professional relationships in a context of cultural diversity and awareness; and
- assess a range of client issues and appropriate referral protocols characteristically encountered as a community services case worker.
- Topics will be available to enrolled students in the subjects Learning Management System site approximately one week prior to the commencement of the teaching period.
In order to enrol in this subject, you must be accepted into one of the following degrees:
- Equipment requirements - Headphones or speakers (required to listen to lectures and other media) Headset, including microphone (highly recommended) Webcam (may be required for participation in virtual classrooms and/or media presentations).
- Software requirements - Please refer students to link for requirements: UNE Hardware Requirements: https://www.une.edu.au/current-students/support/it-services/hardware It is essential for students to have reliable internet access in order to participate in and complete your units, regardless of whether they contain an on campus attendance or intensive school component.
- Other requirements -
Textbook information is not available until approximately 8 weeks prior to the commencement of the Teaching period.
Students are expected to purchase prescribed material.
Textbook requirements may vary from one teaching period to the next.
Individual clients are at the heart of health care and community services. For a career in this fast-growing sector, you need a strong theoretical foundation in client-centered community services delivery. Studying this subject, you will gain an introduction to applying individual, community and statutory considerations to identify and assess needs and deliver appropriate services to clients. You will evaluate frameworks for optimal service delivery, including appropriate referral to alternative providers or organisations. Examining the principles of effective community services case work in the context of a service organisation, you will learn about the relationship between individual case workers and clients. You will explore issues of cultural diversity and cultural awareness as they apply to case work practice and professional relationships between case workers and clients. You will also assess a range of client issues and appropriate referral protocols you may encounter professionally.
Assessment 1: 2000 words equivalent; Written assignment; Relates to Learning Outcomes: 3-4 Assessment 2: 1500 words equivalent; Written assignment; Relates to Learning Outcomes: 1-5
- Assessment 1 (50%)
- Assessment 2 (50%)