Introductory Client Centred Casework
UndergraduateUNE-HDCW1142026
Course information for 2026 intake View information for 2025 course intake
Prepare for case work with clients of community services including healthcare and welfare. Build your understanding of cultural diversity and see how it impacts case workers and clients. Learn to assess client issues and refer them for the best care.
- Study method
- 100% online
- Assessments
- 100% online
- Enrol by
- 22 Feb 2026
- Entry requirements
- Part of a degree
- Duration
- 16 weeks
- Price from
- $2,459
- Upfront cost
- $0
- Loan available
- FEE-HELP available
Introductory Client Centred Casework
About this subject
Upon completion of this unit, students will be able to:
- describe values of effective individual and community services work in the context of the individual case worker, community stakeholders and client;
- describe the legal, theoretical and ethical considerations relevant to client centered care in the community services sector;
- demonstrate understanding of cultural diversity and sociocultural awareness as these apply to client centered practice and casework; and
- assess and respond to a range of client needs and strengths characteristically encountered as a community services case worker using a client centered approach.
- Topics will be available to enrolled students in the subjects Learning Management System site approximately one week prior to the commencement of the teaching period.
This subject was previously known as Introductory Client Centred Health Care.
Individual clients are at the heart of health care and community services. For a career in this fast-growing sector, you need a strong theoretical foundation in client-centered community services delivery. Studying this subject, you will gain an introduction to applying individual, community and statutory considerations to identify and assess needs and deliver appropriate services to clients. You will evaluate frameworks for optimal service delivery, including appropriate referral to alternative providers or organisations. Examining the principles of effective community services case work in the context of a service organisation, you will learn about the relationship between individual case workers and clients. You will explore issues of cultural diversity and cultural awareness as they apply to case work practice and professional relationships between case workers and clients. You will also assess a range of client issues and appropriate referral protocols you may encounter professionally.
Assessment 1: 1000 words (equivalent). Activities, group work, quiz. Relates to Learning Outcomes: 1-4;
Assessment 2: 1500 words (equivalent). Written assignment; Relates to Learning Outcomes: 1-2;
Assessment 3: 2000 words (equivalent). Written assignment; Relates to Learning Outcomes: 1, 3, 4.- Assessment 1 - May include activities such as online group work, online quiz, and online participation (10%)
- Assessment 2 - Written assignment (40%)
- Assessment 3 - Written assignment (50%)
For textbook details check your university's handbook, website or learning management system (LMS).
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Entry requirements
To enrol in this subject, you must be admitted into a degree.
Others
Candidature in the Diploma in Community Welfare and Wellbeing
Additional requirements
- Equipment requirements - Headphones or speakers (required to listen to lectures and other media). Headset, including microphone (highly recommended). Webcam (may be required for participation in virtual classrooms and/or media presentations).
- Software requirements - It is essential for students to have reliable internet access in order to participate in and complete your units, regardless of whether they contain an on campus attendance or intensive school component. For additional information please visit UNE Hardware Requirements: https://www.une.edu.au/current-students/support/it-services/hardware
- Other requirements -
Textbook requirements:
Textbook information is not available until approximately 8 weeks prior to the commencement of the Teaching period.
Students are expected to purchase prescribed material.
Textbook requirements may vary from one teaching period to the next.
Study load
- 0.125 EFTSL
- This is in the range of 10 to 12 hours of study each week.
Equivalent full time study load (EFTSL) is one way to calculate your study load. One (1.0) EFTSL is equivalent to a full-time study load for one year.
Find out more information on Commonwealth Loans to understand what this means to your eligibility for financial support.