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Study online with RMIT University through Open Universities Australia. Explore all degrees, subjects and short courses now.

Learn the skills, tools and technical knowledge to retain, engage and manage customers and accelerate your career.

Discover how to find and use valuable data to learn more about your customers. Created in collaboration with industry, students of this course graduate with real world customer management tools including lifecycle maps and communications plans.

Graduate Certificate in Customer Success Management

In this subject you will gain an international strategic perspective on issues that concern the organisation. The subject integrates concepts from other MBA Executive subjects that cover specific areas of operating a business such as marketing, finance, accounting, human resource management and operations management, and uses these insights to provide you with a framework to design solutions to complex business problems and opportunities. The subject covers the evolution of the field of strategy and the need to balance strategy process, content and context.
Drawing on your professional experience you will explore the importance of business ethics including a well-developed ethics of governance regime to help achieve strategic organisational goals in an international business setting.

Tackle the ethical challenges that designing business strategies can raise. Explore corporate issues from an international perspective.Combine your knowledge of business marketing, finance and human resource management and build strategic solutions.

Creating Business Strategies

RMIT University Business Subjects | Open Universities Australia

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