Find the right consultation for you
We're in your corner with unbiased uni advice, at no cost.
Choose and book your free consultation
Study Discovery Consultation
Support for exploring the idea of online study.
Included — all at no cost to you:
- Clarity on whether study is the right step for you at this point in time
- A clear, simple explanation of how higher education works
- A greater sense of direction and an actionable next step
Choose a Course Consultation
Support for comparing course offerings and understanding study options.
Included — all at no cost to you:
- Clear answers to questions about study load, funding options, entry requirements and more
- Unbiased guidance on courses across leading universities
- Assistance with your application and enrolment
Not sure which consultation is right for you?
That’s okay – book a Study Discovery Consultation and we’ll guide you to the right next step, or give us a call.
What to expect from your call
Your consultation is a friendly, personalised conversation focused on your study goals. We’ll listen and provide practical, impartial advice. You’ll finish the call with a clear next step to leave you feeling confident about what comes now.
Should you book a consultation again in the future, you’ll speak with the same dedicated student advisor who knows your goals and journey.
Schedule a time that suits you
Answer the call at the allocated time
Discuss your goals over 15-30 minutes
Finish with a practical path fit for you
Meet some of our student advisors
Learn more about what a chat with a student advisor feels like in this quick video. Our student advisors tell you for themselves.
FAQs
What happens during a consultation?
You’ll receive a call at the date and time you selected during the booking process. During this session, it's your dedicated advisor’s job to understand how they can best support you.
Depending on the consultation type you have selected, you may want to spend your consultation comparing courses from different universities. Or perhaps you want a greater understanding of financial assistance such as HECS-HELP. For some people, getting enrolled over the phone is their reason for booking.
What you’d like to get from your session is completely up to you and the consultation type you have selected.
What kind of consultation should I select?
We have four different consultation types available, each offering a different service depending on what you’d like to chat about.
If you’re yet to enrol, you can choose a Discovery Consultation for support exploring the idea of online study, or a Choose a Course Consultation for help comparing course offerings and understanding study options.
If you have already enrolled through Open Universities Australia, you can choose from a Pre-Study Support Consultation – which offers support for enrolled students waiting to start. Alternatively, you can choose a Current Student Consultation, which entails all kinds of support for existing students already studying.
Unsure which consultation type is for you? We recommend a Discovery Consultation in this instance.
How long is a consultation?
Most people get their questions answered within 20 minutes. Of course, you can always book another consultation once your initial call has finished. No matter how many times you speak with us, our advice is always free.
Is booking a consultation really free?
Our advice is always free, unbiased and prompt. There are no hidden fees. Being a not-for-profit organisation, we simply want to see you succeed.
Who will I speak with during my consultation?
You’ll be assigned a dedicated advisor who will be your continued support contact from your very first call onwards.
Our student advisors are experts in navigating university education, with over 30 years’ experience helping over half-a-million students step confidently towards their goals. If there’s one thing they know, it’s how to support learners.
Do I need to prepare anything for my consultation?
You certainly don’t need to prepare. However, some students find it helpful to have some questions in mind. This can help you get the most from your call.
Depending on the kind of consultation you have booked, you might like to consider your passions, what you’d like to gain from study, any specific goals, and whether you have any curly course-related questions.