Book your Pre-Study Support Consultation
Support for enrolled students waiting to start. It’s personalised and prompt. At no cost.
A voice you can trust
Feel supported with prompt, convenient, unbiased advice that’s personalised to your unique circumstances. At no cost, your dedicated student advisor will talk you through:
How to get ready
Including preparation steps so you can feel confident going into your first week of study.
What to consider
Covering what students usually feel at this point in time and answers to common questions.
How you’re set up
Including a check-up of your environment and access to resources, plus what to do next.
Schedule a Pre-Study Support Consultation
A dedicated student advisor who’s an expert in Pre-Study Support Consultations will call as close to your preferred time as possible.
Need assistance right away? Our team is here to help – give us a call on 136 736.
What is a student advisor?
Your dedicated student advisor is a guide you can rely on for realising success. They do this by showing realistic options for how you can achieve study, giving you clear next steps to reach your goals.
How your free consultation works
Schedule a time that suits you
Answer the call at the allocated time
Discuss your goals over 15-30 minutes
Finish with an actionable next step
Key things to know
What happens during a Pre-Study Support Consultation?
You’ll receive a call at the date and time you selected during the booking process. During this session, it's your dedicated advisor’s job to understand how they can best support you.
Your Pre-Study Support Consultation will give you confidence going into your first week of study, answers to common questions from students starting study and confirmation that you're set up for success, including a check-over of your access to resources and support.
How long is a Pre-Study Support Consultation?
Most people get their questions answered within 20 minutes. Of course, you can always book another consultation once your initial call has finished, particularly if you’d like to spend a separate call further into your studies ensuring you’re on track for success. No matter how many times you speak with us, our advice is always free.
Is booking a Pre-Study Support Consultation really free?
Your Pre-Study Support Consultation is completely free, as is all of our advice. It's also unbiased and prompt. There are no hidden fees. Being a not-for-profit organisation, we simply want to see you succeed.
Who will I speak with during my Pre-Study Support Consultation?
During your Pre-Study Support Consultation, you’ll be assigned a dedicated advisor who will be your continued support contact from your very first call onwards.
Our student advisors are experts in navigating university education, with over 30 years’ experience helping over half-a-million students step confidently towards their goals. If there’s one thing they know, it’s how to support learners.
Do I need to prepare anything for my Pre-Study Support Consultation?
You certainly don’t need to prepare for your Pre-Study Support Consultation. However, some students find it helpful to have some questions in mind. This can help you get the most from your call.
Given you’re looking at a Pre-Study Support Consultation, you might like to consider asking questions about your plans for the upcoming semester – including whether your home study set up is optimal for success and whether your future plans for allocating time to study appear to be what’s required.