Waiters are responsible for greeting patrons, taking food and drink orders, and looking after and checking up on guests to restaurants. As this is a service-based profession, waiters are also usually responsible for preparing the establishment to open and cleaning up after customers to close the restaurant or bar each day.

Duties and tasks

  • Accepting cash or credit cards for payment
  • Checking in with guests to ensure the meal runs smoothly
  • Cleaning up after customers
  • Delivering food and drink promptly and correctly to each table
  • Seating patrons at appropriate tables
  • Taking notes to remember each individuals food or drink order
  • Welcoming customers to the bar or restaurant

Skills required

  • Ability to keep calm under pressure
  • Excellent multitasking abilities
  • Good memory
  • Strong interpersonal skills
  • Time management and organisation

Working conditions

Waiters typically work in bars or restaurants that require table service. They may also work in private dinner or membership clubs, or occasionally nice snack shops or food stands.

Professional associations / Industry information

Service Skills Australia

Related jobs and job titles

  • Barista
  • Cafe Assistant
  • Catering Assistant
  • Counter Hand
  • Fast Food Worker
  • Food and Beverage Attendant
  • Retail Worker
  • Utilities Staff
  • Waiter / Waitress