Information technology

The IT industry is a fast growing field, with new specialisations emerging rapidly, such as health informatics and business information systems.

Because of the central role technology is taking in the economy and our lives, demand for skilled IT professionals remains steady. But the nature of these jobs is changing. LinkedIn data shows that eight of the top 20 skills demanded by employers hiring new information and communication technology workers are broader than core technical skills. They include general skills in relationship management, customer service, strategic planning and contract negotiations.

The trend towards consolidating IT teams has driven employers to seek candidates with expertise across more than one area. For example, instead of having a System Engineer and Network Engineer, employers look more favourably on a candidate who can perform the key tasks of both.

There is significant demand in the Australian labour market for technical roles such as Software Engineers and Developers, especially in emerging areas such as cyber security. As the incidence rate of data breaches climbs, demand for cyber security professionals has grown rapidly.

Careers in information and communication technology fields include a variety of roles and tasks associated with planning, researching, installing and monitoring the performance of IT systems. IT professionals should have technical expertise in computer systems, hardware and networks. They need exceptional problem solving and analytical abilities to diagnose and repair defects or malfunctions. Individuals in the IT field should have natural interest and capabilities with programs and information computer systems. They should be able to grasp large amounts of information and be able to quickly learn and adapt to new technologies and advances in the field. Individuals wanting to get into the field should complete an IT course, like a bachelor degree in IT studies, and gain hands-on experience.

IT careers

Professional associations and industry bodies

Association of Professional Engineers, Scientists and Managers Australia (APESMA) 

Australasian Association for Information Systems 

Australian Computer Society 

Australian Computer Society-Telecommunications Society of Australia 

Australian Information Industry Association 

Australian Mobile Telecommunications Association 

Australian Society for Technical Communication (NSW) Inc 

Australian Society for Technical Communication (Vic) 

Computing Research and Education 

International Federation of Information Processing (IFIP) 

Internet Industry Association 

System Administrators Guild of Australia 

Technology Industry Association

Skills and personality

  • Ability to learn and adapt quickly to changing and emerging technologies and IT systems.
  • Effectively use a variety of computer software, tools and equipment to install and monitor operations.
  • High attention to detail including accuracy and precision of work.
  • Highly analytical to diagnose causes and effects of hardware or network problems and develop solutions.
  • Interest in computers and technology, programming systems and understanding how they work.
  • Specialised knowledge of IT functions.
  • Strong communication skills working with clients using IT services and selling equipment or service to customers.
  • Strong critical thinking skills and innovation, testing and developing new software, products and services.
  • Strong problem solving skills to test new systems and software and diagnose problems in systems or hardware and figure out causes.
  • Technical knowledge of IT programs and systems and the ways they operate.