Business Analyst (ICT)

Business Analysts (ICT) conduct in-depth analysis on their clients business needs and make recommendations and plans for cost-effective system and software solutions.

Duties and tasks

  • Assist in the preparation of user and system test plans
  • Construct process models to design and develop system software
  • Deliver change with minimal impact to the business
  • Develop strategic business plans that incorporate budgetary requirements and resources
  • Enhance the functionality and effectiveness of the current computing systems of the business
  • Gather relevant business information and analyse policies, procedures and work practices
  • Identify clients specific business needs and make recommendations for cost-effective system and software solutions
  • Implement new systems and provide training and documentation to users
  • Liaise with other IT professionals and key stakeholders
  • Negotiate with clients regarding various options
  • Prepare tenders, written proposals and requirements specifications

Skills required

  • Business Acumen
  • Good Computer and IT Skills
  • Problem Solving and Analysis
  • Strong Communication and Leadership
  • Time Management and Organisation

Working conditions

Business Analysts typically work regular business hours in an indoor office environment and may spend long periods of time sitting and using computers. Some overtime may be required to meet specific deadlines.

Professional associations / Industry information

Australian Computer Society 

International Institute of Business Analysis (Australia) 

Related jobs and job titles

  • Analyst (Information Technology)
  • Business Consultant (ICT)
  • ICT Business Analyst
  • Information Technology Manager
  • Programmer (Information Technology)
  • Software Designer
  • Systems Analyst
  • Web Site Administrator

Related degrees

Related subjects