Subject details

  • Topics
    • Introduction to Problem Solving
    • Project Plan, Project Planning and Methodology
    • Information Gathering, Questions & Communication
    • Content Management Systems & Hosting Requirements
    • Business Value & Process Improvement
    • Team Dynamics
    • Overview of computer systems in terms of hardware, software and networking
    • Usability Testing
    • Innovation and Creativity
    • Teamwork, planning and collaboration
    • Report Writing & Presentation Techniques
  • Study resources
    • Instructional Methods
      • Audio/Video conferencing
      • Blog
      • Chat Rooms
      • Disscusion forum/Discussion Board
      • E-Portfolios
      • Embedded Multimedia
      • Online Quizzes/Tests
      • Online assignment submission
      • Standard Media
      • Web links

Students who successfully complete this subject will be able to:

  1. Identify and define problems in an organisational context
  2. Select and apply various ICT tools and techniques to solve organisational problems
  3. Build a solution to address an organisation problem
  4. Evaluate the effectiveness and viability of an ICT solution from an organisational value perspective
  5. Demonstrate working effectively in a team environment.
  • Assignment 1 - Individual/Group (100%)

Textbooks are subject to change within the academic year. Students are advised to purchase their books no earlier than one to two months before the start of a subject

No eligibility requirements

Special requirements

No special requirements

Every day we are faced with problems or difficulties at all levels in our life that require each of us to develop strategies to resolve these concerns and often involve the use of methods and tools. This subject will provide students with an opportunity to explore various approaches to problem analysis and solving in a complex organisation framework. This subject will develop students’ ability to provide fundamental thinking and analysis to unfamiliar problems and present their investigation through the use of a wide range of innovative Information Communication Technologies [ICT] that can utilise cloud, design and development of prototypes, written reporting and presentation.

While it is important to analyse and solve problems it is equally important to be able to adequately reflect and to assess the learning taking place relative to your actual experience in undertaking this subject.

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