In the move to our new system and website, we are encountering some technical issues.
We are working hard to fix these and we appreciate your patience and understanding.

Subject details

  • Topics
    • Interviewing skills
    • Focus groups for requirements elicitation
    • Facilitation skills, especially in rapid and agile systems development contexts
    • Developing and interpreting surveys for requirements elicitation
    • Influencing and Negotiation skills
    • Initiate and manage RAD and JAD sessions
    • Managing stakeholder expectations
    • Alignment of proposed solutions with business strategies & goals, and enterprise architecture
    • Managing the change associated with IT implementations
    • BA professional practice - understanding relationships and ethical standards critical to the practice of BA
    • Business analysis communication planning
    • User experience design
    • Design thinking and decision thinking in the context of business analysis
    • Business Analysts as Boundary Practitioners
    • Communication in the context of Business Analysis

Students who successfully complete this subject will be able to:

  1. Apply coherent and advanced knowledge of the key aspects and characteristics to facilitate and lead individuals and groups towards an improved understanding of the challenges and the desired future states for the business
  2. Critically evaluate the role of the business analyst in communicating, managing and building readiness for IT-enabled change
  3. Communicate proficiently in professional practice to a variety of audiences, function as an effective leader or member of a diverse team and use advanced tools and practices in project work
  4. Apply IT fundamentals to the analysis, design and operation of a business model using appropriate IT methods and tools in a variety of contexts
  5. Apply knowledge of research principles and methods to plan and execute a piece of research with some independence.
  • Assignment 1 - Group (30-40%) (0%)
  • Assignment 2 - Individual (20-30%) (0%)
  • Assignment 3 - Individual & Group (10-20%) (0%)
  • Assignment 4 - Individual (20-40%) (0%)

Textbooks are subject to change within the academic year. Students are advised to purchase their books no earlier than one to two months before the start of a subject

Entry Requirements

You must have successfully completed the following subject(s) before starting this subject:

You must either have successfully completed the following subject(s) before starting this unit, or currently be enrolled in the following subject(s); or enrol in the following subject(s) to study at the same time or prior to this subject:

Special requirements

No special requirements

This subject aims to build an appreciation of the complex business context in which business analysts operate, and to develop the knowledge and skills required to manage in such contexts. In particular, this involves developing skills and understanding of the challenges of working with multiple stakeholder groups (often involving large numbers of people), working in multi-disciplinary teams, and through leadership and facilitation, help evolve an understanding of the nature of the problem, the desired future state and how that future state might be achieved.

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