Enrolments for 2018 have closed.
Rooms Division Management
Undergraduate | GRF-THS216 | 2018
Course information for 2018 intake
View information for 2019 course intakeEnter the rooms division of hotel and resort management. Consult common approaches for setting room rate structures. Take housekeeping, property maintenance, recruitment and front of house into account. See where security and safety concerns fit in.
- Study method
- 100% online
- Assessments
- 100% online
- Entry requirements
- Prior study needed
- Duration
- -
HECS-HELP and FEE-HELP available
Rooms Division Management
About this subject
At the completion of this subject students will be able to:
- Critically evaluate management issues that are relevant to the Rooms Division operation of a hotel/resort, including front office operations, yield management techniques, managing service quality, employee recruitment and training, housekeeping, property maintenance and sustainability.
- Calculate and interpret operational data for a hotel/resort and use the results to make informed decisions about tactics.
- The hotel industry context and hotel structures
- Managing guest service
- Global reservations technologies, including distribution and revenue management
- Individual reservations and group bookings
- Forecasting availability and overbooking
- Room rate structures
- Financial management, inc. guest folios cash and credit
- Housekeeping management, inc. environment & sustainability
- Hotel Technology, safety and security
Please note: This subject was previously known as HSL216.
The Rooms Division of a hotel/resort enterprise generates the most revenue, and their staff and management have the most interaction with the guests. Therefore the management of the Rooms Division is crucial to the overall profitability and level of guest service that a hotel/resort provides. This degree allows students to learn both management theory and management operational skills that are relevant to the successful operation of the Rooms Division of a hotel/resort.
- Case Study — Case Analysis (40%)
- Project (40%)
- Quiz — Online Quiz (20%)
For textbook details check your university's handbook, website or learning management system (LMS).
With a network of campuses spanning three cities in South East Queensland, Griffith University is committed to progressive multidisciplinary teaching and research and a valuable online provider with Open Universities Australia. Already attracting students from over one hundred countries, Griffith's dedication to academic excellence is available across Australia through OUA.
Learn more about Griffith University.
Explore Griffith courses.
- QS Ranking 2024:
- 18
- Times Higher Education Ranking 2024:
- 20
Entry requirements
Others
Note: Level 2 subjects normally assume an introductory level of prior knowledge in this area, e.g. from studying related Level 1 subjects or other relevant experience.
Additional requirements
- Equipment requirements - Audio/Visual equipment
Study load
- 0.125 EFTSL
- This is in the range of 10 to 12 hours of study each week.
Equivalent full time study load (EFTSL) is one way to calculate your study load. One (1.0) EFTSL is equivalent to a full-time study load for one year.
Find out more information on Commonwealth Loans to understand what this means to your eligibility for financial support.
What to study next?
Once you’ve completed this subject it can be credited towards one of the following courses
Undergraduate
GRF-BUS-DEGSingle subject FAQs
Single subjects are the individual components that make up a degree. With Open Universities Australia, you’re able to study many of them as stand-alone subjects, including postgraduate single subjects, without having to commit to a degree.
Each of your subjects will be held over the course of a study term, and they’ll usually require 10 to 12 hours of study each week. Subjects are identified by a title and a code, for example, Developmental Psychology, PSY20007.
First, find the degree that you would like to study on our website.
If that degree allows entry via undergraduate subjects, there will be information about this under the Entry Requirements section. You will find a list of 2-4 open enrolment subjects you need to successfully complete to qualify for admission into that qualification.
Once you pass those subjects, you will satisfy the academic requirements for the degree, and you can apply for entry.
Our student advisors are here to help you take that next step, so don’t hesitate to reach out when you’re ready! We’ve also made it easier to figure out the right way to get started on our pathways page.
Our student advisors are more than happy to help you plan your online study. Get in touch with an advisor by:
You can pay up front with your credit card, or you may be eligible for a HELP loan from the Australian government depending on your citizenship status and where you’ll live during your studies.
For more information about how to pay for your studies visit our fees page or contact a student advisor.
When you’ve made your choice, click ‘Enrol now’ on the relevant course page and follow the prompts to begin your enrolment. We’ll ask you to supply some supporting documentation, including proof of your identity, your tax file number, and a unique student identifier (USI) during this process.
Your university will get in touch with you via email to confirm whether or not your application has been successful.
If you get stuck at any time, reach out to us and we’ll talk you through it.
You can also take a look at our online self-service enrolling instructions .
Close of enrolment times vary between universities and subjects. You can check the cut-off dates for upcoming study terms by visiting key dates.