Enrolments for 2021 have closed.
The Management of Business Processes
Undergraduate | GRF-IBA218 | 2021
Course information for 2021 intake View information for 2024 course intake
Get a snapshot of the business processes companies use to deliver products and services to consumers. Break down the production and marketing stages. Identify the role management plays. See how technology is improving production and service systems.
- Study method
- 100% online
- Assessments
- 100% online
- Entry requirements
- Prior study needed
- Duration
- 13 weeks
HECS-HELP and FEE-HELP available
The Management of Business Processes
About this subject
At the completion of this subject students will be able to:
- Explain and identify the need and purpose (logic behind) of sound business process management
- Understand the key dimensions underlying business processes
- Identify the essential boundaries that business processes need to span.
- Identify, discuss and evaluate the major human resource management issues involved in the design and implementation of business processes.
- Know how to apply business process management tools in cross-industry situations
- Demonstrate an understanding of the relevant business process academic literature.
- Understand and discuss the major pitfalls of Business Process Reengineering and Benchmarking
- Introduction to Business Processes
- Business Processes Mapping 1
- Business Processes Mapping 2
- Business Processes Analysis 1
- Business Processes Analysis 2
- Business Process Redesign
- Value Chains 1
- Value Chains 2
- Strategic Alignment
- Ethics and Processes Management
- Technology Impact on Business Processes
The subject serves as an introductory platform to business processes. It offers both conceptual and practical guidance for achieving competitive advantage by managing business processes. The Management of Business processes involves the deliberate and collaborative design, management and goal definition of end-to-end sets of activities that create value for customers.
Key aspects of business processes at the management, operational and support level are investigated and supporting theories explored looking at the work of Taylor, Harmon, Davenport, Hammer and Porter to name some. By taking a holistic view of the organisation, that transcends vertical, horizontal, external and geographical boundaries, this unit provides a road map for guiding organisations to analyse, re-design and improve business processes. Finally, the effects of the application of Information Systems on business processes are investigated in terms of how the processes themselves are captured and become an integral part of the technology.
- Online Quiz (15%)
- Written Assignment (35%)
- Written Assignment (50%)
For textbook details check your university's handbook, website or learning management system (LMS).
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Entry requirements
Others
Note: Level 2 subjects normally assume an introductory level of prior knowledge in this area, e.g. from studying related Level 1 subjects or other relevant experience.
Additional requirements
- Equipment requirements - Audio/Visual equipment
Study load
- 0.125 EFTSL
- This is in the range of 10 to 12 hours of study each week.
Equivalent full time study load (EFTSL) is one way to calculate your study load. One (1.0) EFTSL is equivalent to a full-time study load for one year.
Find out more information on Commonwealth Loans to understand what this means to your eligibility for financial support.
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