Smarthinking - Free online tutoring

Smarthinking is a free tutoring support service available to all students enrolled in Open Universities Australia (OUA) units. It's available during study terms, 24 hours a day, seven days a week*.

Through Smarthinking you get expert advice from professional, qualified tutors whenever it suits you. You can get feedback on an assignment or an essay draft, and you'll often be able to get an answer to a question that relates to your area of study. (Keep in mind that Smarthinking tutors are experts in broad disciplines, but not in specific units offered through OUA.)

Best of all, students who use Smarthinking are on average twice as likely to pass and twice as likely to achieve Distinction or High Distinction results as those who don't use the service.

Well over 85% students who used Smarthinking pass their studies.

What students are saying about Smarthinking

"In addition to your pertinent comments, I really appreciated your kindness, which was very supportive especially to someone as hesitant in writing as I am."
Pamela R
"I have not written an essay in over 30 years. Smarthinking addressed the issues, giving me guidelines on the correct layouts, and the correct way to reference sources. Thank you."
Warren M
"It's fabulous to know there is 'someone' to check over each piece before submission. Even more so with such a small window of time, and being on the other side of the world, to have the review completed, that in itself is fantastic!!!"
Sheri B

How to access Smarthinking

Once the study term has started you can easily access your Smarthinking service from My Study Centre.

  1. Sign in to My Study Centre
  2. From My courses & units select the Current units tab
  3. Click the Smarthinking link beside your units

Please note that Smarthinking is best supported by an up-to-date version of Internet Explorer, Firefox, Safari or Chrome.

For further enquiries please contact

* Students must be enrolled in at least one paid OUA unit to access free tutoring support. Smarthinking tutoring is available for all OUA units, with the exception of IELTS Online Preparation Program units.