Our Student Advisors are here to help. If you have an enquiry about your current study, account details or other aspects of your OUA education, please complete the form below.

Contact details

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Knowing this will help us send your message to the right team member.

This email is in case we can't reach you by phone. We will only use this email address for information regarding this enquiry. Changing this email address won't change the email address on your OUA account.

As we're located in Melbourne and running on Australian Eastern Standard Time (AEST), we ask for your state so we can contact you between 8:30am and 8:00pm your local time.

Enter mobile OR area code and local number.

As we constantly update units and courses, this will help us in giving you advice on what to study.

Enquiry details

For Enrolment status and Payment history for 2008 and onwards, please sign in using the links below:

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Does this help?

  1. It's easy to get started! Our enrolment process only takes a few minutes, and you can enrol online, or by calling a Student Advisor on 1300 363 652.

    Or, if you know you want to study but you're not sure which is the right course for you, then take a look at OUA Pathways. OUA Pathways recommends the best units to start your studies and gets you ready (and eligible) to apply for a degree. 

    Once you complete your recommended path you'll be able to choose from a range of courses in your area of interest. Plus, each of the units you complete through OUA Pathways can also be credited towards your chosen course.

  2. There are plenty of ways to get in touch with your fellow OUA students.

    You can access Discussion Groups and Study Buddies, our live chat program, by logging in to My Study Centre.

    You can also keep in touch with your fellow students by following OUA on Twitter (@OpenUnisAu) or becoming a fan on Facebook.

  3. All OUA students will receive a student card, which carries your name and OUA ID number. You should receive your student card in the first week of the Study Period you have enrolled in. 

    Keep in mind that, because we are an off-campus study provider, you may not be eligible for certain student concessions such as public transport. Please consult the concession provider to check your eligibility.

  4. The OUA Student Advisors are your first point of contact when you have problems with enrolment, choosing units, withdrawing from units or other administrative issues.

    Your university tutor can provide assistance with matters relating directly to your unit or assessment. Contact details for academic staff are included with your study materials.

    We also offer a whole network of support services (almost all of them free) in case you need some motivation, advice, tutoring support or you're facing personal problems and need to speak with someone.