TLIR5014 Manage Suppliers - 2017

To enrol in this unit, you must be accepted into a course from the provider. Read before you start

Unit summary


  • Level of Study: Vocational Education, Training
  • Study load: 0.057 EFTSL
  • Delivery method: Fully Online
  • Prerequisites: No
  • Duration: 13 weeks
  • Government loans available: VET FEE-HELP
  • Availability for 2017: SP1
  • Assessment: Assignment 1 - Journal/Blog (Competency Only) , Assignment 2 - Work Based Project/Report (100%)

Unit provided by

2017 Fees
Domestic 565.00
International 815.00

This unit involves the skills and knowledge required to manage suppliers. It includes assessing suppliers and building a productive relationship with them; evaluating delivery of goods/services; negotiating arrangements and resolving disagreements with suppliers; and reviewing supplier performance. Licensing, legislative, regulatory or certification requirements are applicable to this unit.

At the completion of this unit you will be able to:

  1. assess suppliers and build productive relationships
  2. evaluate delivery of goods and/or services against agreements
  3. negotiate arrangements with suppliers
  4. resolve disagreements with suppliers
  5. review performance of suppliers.
  • Assignment 1 — Journal/Blog (Competency Only)
  • Assignment 2 — Work Based Project/Report (100%)

There are no prerequisites for this unit.

  • Audio/Visual equipment — Students will require access to a computer with internet access. A webcam or laptop with a camera is recommended to fully participate in online sessions. All sessions are recorded in multiple formats for offline viewing or listening.
  • Other special requirement — Although not mandatory, students in this program will benefit from being able to undertake assessment tasks in the context of a relevant workplace (i.e their employer).

In order to enrol in this unit, you must be accepted into one of the following courses:

Please visit the course details page and read the Requirements tab for more information about eligibility.

This unit addresses the following topics.

1Criteria to enable an effective evaluation of supplier services are developed and documented
2Existing suppliers are assessed against criteria
3Availability and suitability of alternate suppliers who can meet the service support requirements within legislative requirements are identified
4Terms and conditions of suppliers to achieve service requirements are established and communicated
5Cooperative relationships are developed with supplier according to organisational policies and procedures
6The quality of goods and services supplied is assessed against criteria
7Non-compliance is identified, documented and corrective action is implemented within the terms of contractual arrangements
8Contingency plans are developed in the event of supplier failure to deliver
9Relationships with suppliers are managed to support effective delivery
10Arrangements with suppliers are negotiated and implemented according to organisational policies and procedures
11Market factors that may affect the supply of goods and services are identified and communicated to relevant personnel
12Immediate corrective action is taken in consultation with the supplier where potential or actual problems are indicated
13Disagreements with suppliers are investigated to identify validity and causes
14Disagreements are negotiated and resolved
15Amendments to agreements as a consequence of the resolution of disagreements are documented
16Approval is sought and obtained for amendments
17Approved amendments are communicated to suppliers and relevant personnel
18Suppliers are continuously reviewed in regard to quality, profitability, service, delivery status and other relevant performance indicators
19Supplier performance is evaluated against the requirements of purchasing agreements
20Suppliers are informed of evaluation outcomes as required
21Recommendations about future use of suppliers are made to relevant personnel
22Suppliers are deleted from supplier shortlist according to criteria

This unit is delivered using the following methods and materials:

Instructional Methods

  • Blogs
  • Chat rooms
  • Discussion Forum/Discussion Board
  • E-Portfolios
  • Embedded Multimedia
  • Glossary
  • Online Quizzes/Tests
  • Online assignment submission
  • Podcasting/Lecture capture
  • Standard Media
  • Streaming Multimedia
  • Web links
  • Wikis

This unit is a core requirement in the following courses:

This unit may be eligible for credit towards other courses:

  1. Many undergraduate courses on offer through OUA include 'open elective' where any OUA unit can be credited to the course. You need to check the Award Requirements on the course page for the number of allowed open electives and any level limitations.
  2. In other cases, the content of this unit might be relevant to a course on offer through OUA or elsewhere. In order to receive credit for this unit in the course you will need to supply the provider institution with a copy of the Unit Profile in the approved format, which you can download here. Note that the Unit Profile is set at the start of the year, and if textbooks change this may not match the Co-Op textbook list.

Textbook information for this unit is currently being updated and will be available soon. Please check back regularly for updates. Alternatively, visit the The Co-op website and enter the unit details to search for available textbooks.

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