TLIL5020 Develop and Maintain Operational Procedures for Transport and Logistics Enterprise - 2017

To enrol in this unit, you must be accepted into a course from the provider. Read before you start

Unit summary


  • Level of Study: Vocational Education, Training
  • Study load: 0.048 EFTSL
  • Delivery method: Fully Online
  • Prerequisites: No
  • Duration: 13 weeks
  • Government loans available: VET FEE-HELP
  • Availability for 2017: SP1
  • Assessment: Assignment 1 - Journal/Blog (Competency Only) , Assignment 2 - Work Based Project/Report (100%)

Unit provided by

2017 Fees
Domestic 565.00
International 815.00

This unit involves the skills and knowledge required to develop and maintain operational procedures for transport and logistics enterprises in accordance with relevant regulatory requirements and workplace procedures, including planning and developing operational procedures, monitoring the implementation of the operational procedure(s) and evaluating the implementation of operational procedures. Licensing, legislative, regulatory or certification requirements are applicable to this unit.

At the completion of this unit you will be able to:

  1. plan and develop operational procedures
  2. monitor the implementation of the operational procedure(s) ensure understanding and the need for compliance
  3. evaluate the implementation of operational procedures.
  • Assignment 1 — Journal/Blog (Competency Only)
  • Assignment 2 — Work Based Project/Report (100%)

There are no prerequisites for this unit.

  • Audio/Visual equipment — Students will require access to a computer with internet access. A webcam or laptop with camera is recommended to fully participate in online sessions. All sessions are recorded in multiple formats for offline viewing or listening.
  • Other special requirement — Although not mandatory, students in this program will benefit from being able to undertake assessment tasks in the context of a relevant workplace (i.e. their employer).

In order to enrol in this unit, you must be accepted into one of the following courses:

Please visit the course details page and read the Requirements tab for more information about eligibility.

This unit addresses the following topics.

1Processes requiring development/modification of operational procedures are identified and confirmed with relevant personnel and business units
2The scope, focus and extent of the operational procedure(s) are discussed and validated with effected personal
3Current procedures are evaluated to ensure development is not unnecessarily duplicating previous work
4Factors likely to impact upon the development process are identified and techniques adopted for their incorporation into the procedure(s)
5The proposed operational procedures are researched from a range of sources and include provision for user input
6Operational procedures are developed, documented and verified with relevant personnel and/or organisations in accordance with workplace procedures
7Where required, trialing of new operational procedures is undertaken with a target group
8Performance indicators are developed to measure the effectiveness of the operational procedure(s)
9Introduction of the operational procedure(s) to selected units/job functions is planned with affected personnel to ensure understanding for compliance
10Effective induction and supervision is provided to support personnel in implementing the new procedure(s)
11Performance of personnel is monitored to ensure adherence to the operational procedure(s) and to assess the requirement for modification
12Solicited feedback is actively sought from personnel implementing the operational procedure(s)
13An assessment of the effectiveness of the operational procedure(s) is undertaken against developed performance indicators
14Where required, the operational procedure(s) are modified/deleted in accordance with evaluation mechanism and enterprise requirements
15Relevant personnel are kept informed of the evaluation process and advised of subsequent changes to operational procedure(s)
16Records, reports and recommendations for improvement are managed within the workplace information systems and processes

This unit is delivered using the following methods and materials:

Instructional Methods

  • Blogs
  • Chat rooms
  • Discussion Forum/Discussion Board
  • E-Portfolios
  • Embedded Multimedia
  • Glossary
  • Online Quizzes/Tests
  • Online assignment submission
  • Podcasting/Lecture capture
  • Standard Media
  • Streaming Multimedia
  • Web links
  • Wikis

This unit is a core requirement in the following courses:

This unit may be eligible for credit towards other courses:

  1. Many undergraduate courses on offer through OUA include 'open elective' where any OUA unit can be credited to the course. You need to check the Award Requirements on the course page for the number of allowed open electives and any level limitations.
  2. In other cases, the content of this unit might be relevant to a course on offer through OUA or elsewhere. In order to receive credit for this unit in the course you will need to supply the provider institution with a copy of the Unit Profile in the approved format, which you can download here. Note that the Unit Profile is set at the start of the year, and if textbooks change this may not match the Co-Op textbook list.

Textbook information for this unit is currently being updated and will be available soon. Please check back regularly for updates. Alternatively, visit the The Co-op website and enter the unit details to search for available textbooks.

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