Reference Services - 2017

To enrol in this unit, you must be accepted into a course from the provider. Read before you start

Unit summary


  • Level of Study: Postgraduate
  • Study load: 0.125 EFTSL
  • Delivery method: Fully Online
  • Prerequisites: No
  • Duration: 13 weeks
  • Government loans available: FEE-HELP
  • Availability for 2016: SP1
  • Availability for 2017: SP1
  • Assessment: Assessment - Investigation (30%) , Invigilated Exam (40%) - Learn more

Unit provided by

2017 Fees
Domestic 2,200.00
International 2,450.00

The role of the reference and information service. Basic bibliography. The reference interview. The organisation of subject/discipline access. Advanced search strategies, including their use with automated information retrieval. Planning, promoting and evaluating reference and information services. Digital and virtual reference. Current awareness services. Citation indexing. User education/information literacy. Ethical issues of references services.

Please Note:  If it’s your first time studying a Curtin University unit you’ll need to complete their compulsory ‘Academic Integrity Program’. It only takes two hours to complete online, and provides you with vital information about studying with Curtin University. The Academic Integrity Program is compulsory, so if it’s not completed your unit grades will be withheld.

Find out more about the Academic Integrity module.

At the completion of this unit students will be able to:

  1. appraise the various bibliographic devices used to provide access to subject content
  2. apply the principles of conducting an effective reference interview
  3. apply principles of advanced and specialised forms of subject retrieval, including citation based retrieval
  4. recognise the issues and standards related to ethical reference and information services
  5. apply principles and practice of advanced disciplinary subject retrieval.
  • Assessment — Investigation (30%)
  • Invigilated Exam (40%)
  • Report (30%)
For more information on invigilated exams see Exams and results

There are no prerequisites for this unit.

  • Broadband access

In order to enrol in this unit, you must be accepted into one of the following courses:

Please visit the course details page and read the Requirements tab for more information about eligibility.

A week-by-week guide to the topics you will explore in this unit will be provided in your study materials.

This unit is delivered using the following methods and materials:

Instructional Methods

  • Discussion Forum/Discussion Board
  • Podcasting/Lecture capture
  • Standard Media
  • Web links

This unit is a core requirement in the following courses:

This unit may be eligible for credit towards other courses:

  1. Many undergraduate courses on offer through OUA include 'open elective' where any OUA unit can be credited to the course. You need to check the Award Requirements on the course page for the number of allowed open electives and any level limitations.
  2. In other cases, the content of this unit might be relevant to a course on offer through OUA or elsewhere. In order to receive credit for this unit in the course you will need to supply the provider institution with a copy of the Unit Profile in the approved format, which you can download here. Note that the Unit Profile is set at the start of the year, and if textbooks change this may not match the Co-Op textbook list.

Textbook information for this unit is currently being updated and will be available soon. Please check back regularly for updates. Alternatively, visit the The Co-op website and enter the unit details to search for available textbooks.

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