Information for students during COVID-19

Open Universities Australia is here to help.

 

Together, we’re all facing unprecedented times as our communities are impacted by COVID-19 (coronavirus). Many of you may have already experienced disruptions to your everyday life.

This page is your resource for support and clarity regarding your studies during this time. It will be updated regularly to ensure you have the information you need. 

For general information about COVID-19, visit the Department of Health website. 

Our focus is your study journey

As we operate totally online, we continue to function as normal. This means there will be no disruption to the services we provide to you.

Our entire team remains focused on supporting you during your studies. We’re working closely with universities to provide you with up-to-date information on changes to your studies if they arise. 

You’ll also receive timely, direct communication from us via email should there be any changes to the subjects you’re enrolled in. This is our commitment to you. 

FAQs for students

Enrolments are open for upcoming study periods, with all course content delivered online. Since we’re an online business, our student advisors are here to help answer any questions. There’s no disruption to the services we provide, so get in touch for expert advice on your online university study options.

As we operate totally online, we continue to function as normal.  Our student advisors are still available to help you. Get in touch.

We’re working closely with universities to ensure you have up-to-date information about how subjects will continue to be delivered. Rest assured, as we receive updates from universities, we’ll contact you promptly and directly should any subject you’re enrolled in change.
We’re prioritising your health and safety. Because supervised exams usually involve large groups of students in one venue, current social distancing rules mean it’s unlikely they’ll go ahead. We’ll email you about alternative assessments when we know more. You can also check the section below for exam information specific to your university.

We’re working closely with universities to ensure you have up-to-date information about how subjects will continue to be delivered. Rest assured, as we receive updates from universities, we’ll contact you promptly and directly should any subject you’re enrolled in change.

Yes, you can—however each case needs to be assessed individually. If you’re eligible, Special Circumstances may help with fee refunds and overturning fail grades. To apply, you will need to provide adequate documentation so that we can assess your case. For more information refer to Special Circumstances.

Information specific to your university

Please note that information on university websites may not apply to students studying online through OUA. Likewise, advice in some emails from universities might not be intended for online students.

We’re standing by to update you with information specific to your studies with this university as soon as we receive it.

Refer to ACU's’s COVID-19 advice webpage for student support, official information and general updates.

Australian National University has planned to pause all teaching for both on campus and online students. This pause will be in place from 23 March while transitions are made to full online delivery. Your classes will run as normal from Monday 30 March.

Due to the study pause, Semester 1 will be extended by 1 week. The new Semester 1 timetable is as follows:

  • One week pause: Monday 23 to Friday 27 March
  • Classes resume: Monday 30 March (new Week 5)
  • Mid-semester break: Monday 6 April to Friday 17 April
  • Return from mid-semester break: Monday 20 April (new Week 6)
  • End of teaching: Friday 5 June (new Week 12)

For additional information from Australian National University, view their Newsroom.

We’re standing by to update you with information specific to your studies with this university as soon as we receive it.

Refer to Curtin’s COVID-19 advice webpage for student support, official information and general updates.

We’re standing by to update you with information specific to your studies with this university as soon as we receive it.

Refer to Griffith’s COVID-19 advice webpage for student support, official information and general updates.

La Trobe University has extended the Semester 1 census date from 1 April 2020 to 15 April 2020.

Refer to La Trobe's website for more information.

Macquarie university has currently paused all teaching for both on campus and online students. This pause is in place from 17 March while Macquarie transitions all teaching to online delivery. Classes will run as normal from Monday 30 March.

To support students during this period, Macquarie has extended the Semester 1 census date to 3 April (originally 19 March), and the scheduled study break in April will now be brought forward to 18 - 29 March.

For additional information from Macquarie University, view their Coronavirus FAQs page.

Exams update
Murdoch has cancelled Study Period 1 and Semester 1 supervised exams. Instead of sitting an exam, you’ll be required to complete a different type of assessment. Your tutors are working on alternative assessments now—check your LMS for updates.

COVID-19 advice for students
Refer to Murdoch’s COVID-19 advice webpage for information about health, your studies and the support available to you.

We’re standing by to update you with information specific to your studies with this university as soon as we receive it.

Refer to RMIT’s COVID-19 advice webpage for student support, official information and general updates.

We’re standing by to update you with information specific to your studies with this university as soon as we receive it.

Refer to Swinburne’s COVID-19 advice webpage for student support, official information and general updates.

We’re standing by to update you with information specific to your studies with this university as soon as we receive it.

Refer to UNE'’s COVID-19 advice webpage for student support, official information and general updates.

We’re standing by to update you with information specific to your studies with this university as soon as we receive it.

Refer to UniSA’s COVID-19 advice webpage for student support, official information and general updates.

We’re standing by to update you with information specific to your studies with this university as soon as we receive it.

Refer to UTAS's COVID-19 advice webpage for student support, official information and general updates.

Speak with a student advisor

It’s understandable to feel worried during this time. If you have any questions or concerns, our student advisors are here to help, as normal.

During business hours, call us on 13  6736 or send a message: