Administration & Office Support careers
Administration Careers comprise a variety of positions and tasks associated with administering the functions and activities to help companies run smoothly. Careers in administration range from managing the front desk and answering telephonic inquiries to working with the Chief Executive Officer compiling reports and conducting research. Administrators typically perform clerical tasks and should be able to effectively operate computer systems and relevant databases, as well as office equipment.
Administrators can be found in every industry and organisation. Depending on the size of an organisation, there may be a few to dozens of administrators performing particular roles. Because of this, administration professionals can work in a wide range of businesses and may benefit from developing expertise as an administrator in a specific field. Administrators are particularly important in managing the operations of the office, dealing with the general public and assisting management teams with administrative tasks. They are vital to a fully functioning and efficient work setting. Without them, companies operate at slower pace and other professionals typically dont have enough time to handle the daily administrative details with their other responsibilities.
Administrators should be highly organised and able to manage large quantities of paperwork and clerical activities, handling multiple tasks and simultaneously working on projects. They may need to manage the schedules of staff and set up meetings. They should have strong attention for details, since they are usually charged with ensuring that paperwork, reports and applications are submitted according to deadlines and specifications.
Administrators must portray a high level of professionalism as they may deal directly with the public and represent an image of the company. They should also have excellent communication skills to professionally work with many different professionals and situations. Administrators may start out in Administrative Assistant or Receptionist positions and work their way up. If they have an advanced degree or specialised knowledge and training, however, they may be able to start out in higher positions.
Professional associations and industry bodies
- Association of Accounting Technicians (AAT) Australia https://aat.org.au
- Association of Executive and Administrative Professionals http://www.theaeap.com
Skills and personality
- Ability to work for long periods of time in an office environment performing clerical tasks and answering telephonic inquiries
- Effective coordination and scheduling abilities
- High organisational skills
- Highly professional in appearance to portray a positive image to the public
- Presentation abilities including knowledge of PowerPoint and other software to present information to, or on behalf of other staff
- Problem solving capabilities and understanding of the way the company or organisation functions to promote activities
- Proficiency in computer information systems and office equipment
- Research skills to assist in research requested by management
- Strong communication skills to work well with customers, clients and general inquiries from the public
- Thorough attention to detail and understanding requests for information or tasks